Director, Global Trade Compliance

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Why join us?

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Miller Knoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Miller Knoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

The Director of Global Trade Compliance will develop and execute a global trade compliance strategy covering import/export controls, customs, and sanctions. Leads enterprise-wide trade compliance initiatives, ensuring adherence to all applicable laws and regulations governing cross-border transactions. Manages a team of compliance professionals and collaborates with suppliers, brokers, and internal stakeholders to support the international movement of goods. Oversees tariff classification and mitigation strategies across all business units and supports tariff risk and cost assessment across the enterprise.

Stays current with new rules and regulations, interprets them for Miller Knoll, and educates stakeholders on changes.

• Develop and drive the company’s global trade compliance strategy, ensuring alignment with corporate objectives while proactively identifying emerging regulatory risks and opportunities; build enterprise-wide awareness through targeted training, clear guidance, and cross-functional engagement to embed compliance into daily business operations.
• Ensure compliance with U.S. and international regulations including ITAR, EAR, OFAC, and HTS.
• Lead internal audits, risk assessments, and investigations into potential violations.
• Manage licensing, classification, and jurisdiction determinations.
• Partner with Legal, Supply Chain, Finance, and Operations to embed compliance into business processes.
• Maintain trade compliance databases and ensure data integrity across systems.
• Monitor regulatory changes and update internal policies accordingly.
• Manage Free Trade Agreement (FTA) documentation and audits.
• Support Free Trade Agreement documentation and supplier solicitations.
• Manage and lead the Trade Compliance team.
• Oversee HTS, COO, and any PGA classifications needed for import or export to/from North America.
• Develop enterprise-wide tariff mitigation strategies.
• Conduct import data reviews and ensure data integrity.
• Deliver compliance training to internal and external stakeholders.
• Evaluate and implement changes based on new government regulations.
• Lead cross-functional teams to resolve compliance gaps.
• Partner with sourcing and product development to ensure GSA and tariff compliance.
• Maintain corporate trade compliance policies and procedures.
• Support internal, external, and government audits.
• Collaborate and set policy with third-party logistics and customs providers.
• Drive process improvements and cost reductions.

Successful candidates should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in relevant field (e.g., Accounting, International Business).
• 10+ years of experience in trade compliance, or regulatory strategy, with 5+ years in a senior leadership role.
• 2+ years in global trade compliance within a complex import/export environment.
• Proven track record of developing and managing global compliance programs.
• Demonstrated success in the development and implementation of a global trade compliance strategy.
• Deep understanding of legislative and regulatory processes, trade frameworks, and geopolitical risk.
• Exceptional communication, negotiation, and strategic planning skills.
• Experience managing cross-functional and global teams.

• Customs Broker License holder.

• Expertise in U.S., Canadian, and global customs procedures.
• Strong leadership and team management…