Product Manager

Product Manager

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Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Miller Knoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Miller Knoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Serves as product champion for specified product line(s) globally by developing, implementing, and managing product management activities to provide optimum sales and profits. Compiles and evaluates research on assigned product line(s) to establish product management strategies. Responsible for product direction, pricing, profit plans and product development, to manage the product line(s) life cycle. Manages assigned product line(s) to approved performance metrics.

May lead product business teams and the development of product strategy for select products.

• Defines market opportunities, determined by an analytical assessment. Translates the market need into a product specific criterion and supports the product development and commercialization process with various product management tactics.
• Develops, drives, and implements individual product plans and strategy.
• Directs ongoing analysis and leads the pricing and discounting strategy to provide greatest financial performance.
• Provides direction, makes recommendations, and makes decisions in support of data management system functionality and usage.
• Creates necessary product sales support and training information including product feature summaries, competitive evaluations and pricing comparisons.
• Defines analytical tools and observes research, forming insight and observations necessary to provide insight necessary for decision making.
• Fields general questions including competitive inquires and make decisions or recommendations to resolve.
• Owns the effort to resolve quality issues, evaluate and drive changes that affect P&L.
• Manages the product life cycle of the product lines from identification, introduction, through growth and maturity, to decline and discontinuation and provides input on product simplification/discontinuation for product lines.
• Acts as a mentor to help develop other Product colleagues.
• Defines and observes research, forming insights and observations. Conducts some research with customers, users and other stakeholders.
• Participate in and support new product exploration data inputs for an assigned product. Ability to serve as Core Team member representing the product category.
• Performs additional responsibilities as requested to achieve business objectives.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree required. Bachelor's degree in Marketing, Business Administration, or Interior Design preferred.
• Proven understanding of product management best practices and processes, typically gained through 4-7+ years of experience in product management/product marketing or related experience.
• Contract furniture or capital goods marketing experience and / or premium consumer merchant experience preferred.

• Proven understanding of the customer and sales process with demonstrated customer and field interaction.
• Understands channels and markets globally. Applies understanding of the market and channel in developing effective product strategy for one or more products.
• Full understanding of operations, production, supply management, full value stream.
• Applies understanding of Herman Miller’s channels, including dealer and/or retail, and understanding their main functions (sales, design, and operations) to develop product strategies for one or more products.
• Outstanding interpersonal and…