Architecture and Design Engagement Lead

Why join us?

Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of Miller Knoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Miller Knoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Special Studio is the custom product design studio offering the service of product development to Miller Knoll clients, specifically A&D. Works with A&D clients, our internal Studio team, designers, dealers and sales to deliver creative and profitable products that solve our clients' problems. Works with A&D to determine the needs of the opportunity, vet the opportunity to determine its strategic alignment with our Sales Partners and direct appropriate work through the Tailored Studio Process.

Would also engage in creative responses and work with the Design lead identifying possible product responses to said design brief, generate ROM / budgetary pricing and project timelines for response to customer. Vet A&D opportunities to validate the team is supporting the most strategic initiatives of the organization. As the Voice of the Customer for A&D you will also work to tell the story of the Custom Studio to both internal and external parties in collaboration with MK marketing teams.

Emphasis on teamwork, leadership, creativity, ability to delegate work to proper MK resources/partners and approaching project objectives with a business development attitude, bent for commercial success of the studio and Miller Knoll.

• Architecture, Furniture Sales, or Interior Design background and familiarity with the A&D process and how to navigate co-creation around bespoke solutions.
• Efficiently filter work with Studio Leadership to determine best course for Miller Knoll success whether it's a creative studio development engagement, efficient reuse, or redirection to MK standard product or other better fitting resources.
• Works with Miller Knoll Marketing teams to tell the story of the Custom Studio through internal and external channels. Shares messaging thorough customer engagements in West Michigan and around North America.
• Clearly communicate with A&D specific requests ensuring unfiltered information is received from field.
• Collaborates with Studio Leadership to ensure feasibility of proposed product solutions.
• Establishes and maintains extensive product knowledge of all Miller Knoll products.
• Establishes exceptional working relationships with A&D and field sales personnel to assist in developing sales strategies for Strategic Accounts that include custom product solutions.
• Lead A&D engagements, and other creative responses, as assigned, with multiple customer requests for large and/or strategic opportunities. Large opportunities include more complex customer engagements that will involve design and fulfillment oversight. These opportunities could be in North America or Globally.
• Maintain communication with design lead or designers on assigned projects ensure that the design intent is maintained throughout the development process.
• Drive profitable business while creating unique solutions.
• Create strategy to build relationships and engagement with A&D clients and MK Sales.
• Develop Processes and Tools to support studio success.
• Performs additional responsibilities as requested to achieve business objectives.
• Travel is needed for client engagements at Miller Knoll venues as well as remote sites in large A&D Hubs, up to 25% of time could include travel.

Bachelor's degree in Architecture, Interior Design, Business or related field

A minimum of 5 years' experience with the A&D process.

• Proven Leader, capable of building relationships outside and across a large corporation. Proven experience digesting and directing work.
• Strong written/verbal communication skills, and demonstrated experience with developing and delivering presentations, and other…