Member Guidance & Information

Team: Team Advice and Guidance Location: Alkmaar
Salary scale: 6 (minimum € 2,494,- maximum € 3,578,- for a full-time employment contract)
Type of vacancy: 1 year, with the possibility of renewal With effect from: zsm
Responding for: October 22, 2026

As a Support & Information Assistant, you support guidance counselors with administrative and organizational tasks. You process student requests for adjustments to tests and exams and process the approvals in the system. In addition, you make phone calls to prospective students to discuss whether they need additional support and, if necessary, refer them to the appropriate guidance counselor.

Another aspect of the function is providing information about training courses to (potential) students and third parties.

The function is currently in full development. The current broad role will be further developed in the short term into two separate focus functions. The precise implementation and distribution will be further shaped in the coming period.

• calling (incoming) students to discuss whether they need additional support;
• a supporting role in the processing of guidance plans;
• to process requests from students with support needs for adjustments during tests and exams;
• the consultation, processing, recording and printing of student data in Eduarte;
• Identifying student wants/needs/trends and translating this to the right place within Talland.

• updating the TAB team tiles
• identifying improvement points on the website
• Updating Connect Me
• Receiving and providing information to, among others, (potential) students, colleagues and third parties.
• the appropriate handling of questions about Talland’s training offerings from (potential) students and parents, by phone, by email or at vocational fairs.

The Employee of Guidance & Information is part of the Advisory & Guidance Team (TAB). Within Talland College, the TAB supports the student and the education, in the fields of career development, student guidance and pedagogical and didactic educational needs. Our team is present at each of the 5 locations of Talland College (Zaandam, Alkmaar, Purmerend, Hoorn and Heerhugowaard). This vacancy concerns the location of Alkmaar.

As a Guidance & Information Officer, you have broad knowledge of the educational opportunities within Talland College and an affinity with students. In addition, you have:

• preferably experience in a similar position;
• a unambitious MBO work and thinking level;
• s terke written and oral skills;
• a proactive, service-oriented attitude;
  You actively maintain internal and external contacts;
• preferably experience with Eduarte or a similar system;
• very good contact skills;
• have an accurate and careful work attitude and are also detail-oriented;
• willingness to commit during evening hours for the benefit of job fairs and open days;
• flexible regarding (temporary) deployment at other locations of Talland;
• The ability to move quickly, think across locations and provide customised solutions;
• A fair degree of independence, but you are also good at working together;
• g evoel for humor.

• We offer a position at scale 6 (minimum € 2,494,- maximum € 3,578,- for a full-time employment), working hours are negotiable.
• In addition, you receive a holiday bonus of 8% and an end-of-year bonus of 8.33%.
• Talland College offers good development opportunities and attractive arrangements in the areas of healthy lifestyle, work-related cost management, etc.
• At Talland College, attention is paid to people. For a high quality of education, good, passionate and committed people are indispensable. These people have a passion…