Supports Coordinator

Under the supervision of a Community Mental Health Program Coordinator, serves as a Supports Coordinator for adults with Intellectual and/or Developmental Disabilities. This is a full-time, benefited position based out of the James Street Campus located at 12265 James Street, Holland, MI. Typical working hours are Monday - Friday, 8:00am - 5:00pm.

• Receives referrals and conducts interviews to obtain necessary information to complete assessments of needs and community/natural support systems.
• Develops plan of service with consumers and their chosen support system detailing the specific services needed to meet goals the consumer will participate in including health, personal development, school, work, relationship building, and community inclusion.
• Chairs an interdisciplinary team composed of mental health professionals, friends and family chosen by the consumer to develop a plan of service and to provide and receive feedback on progress towards goals.
• Monitors implementation of the plan of service for each assigned consumer. This includes providing regular follow-up, monitoring services related to plan goals, objectives, and planned interventions and completing periodic reviews, required assessments and status reports.
• Assures adherence to all rules and regulations of the Department of Health and Human Services, CARF and the Habilitation Supports Waiver.
• Coordinates services for consumers among all involved agency personnel as defined by the established treatment plan in areas such as housing, legal, clothing, medical/psychological care, social security, utilities, education, transportation, employment and recreation.
• Enhances community understanding and acceptance of individuals with Intellectual and Developmental Disabilities and promotes mental health services through community presentations to civic and community agencies and other interested groups.
• Uses a computer to maintain complete and detailed case records consistent with Department of Community Health standards, agency procedures and requirements of third-party funding sources.
• Ensures that clinical documentation regarding consumers is completed as required and is kept secure and confidential and maintained consistent with Department of Community Health and Community Mental Health policies and procedures.
• Complies with recipient rights reporting requirements established by the Community Health Code and procedures of the Community Health Services Board.
• Assists respective supervisor(s) in evaluating the effectiveness of current programming and makes suggestions for improvements.
• Other duties as assigned.

Bachelor’s degree in a human services discipline and one year of experience working with individuals with Intellectual/Developmental Disabilities is required. Relevant experience in a Community Mental Health agency is preferred.

• Good working knowledge of people with developmental disabilities and current supports and services coordination theory and practice for individuals with developmental disabilities.
• Good working knowledge of the principles and practices of medical record documentation and medical records management. Ability to produce timely clinical notes.
• Good working knowledge of community resources.
• Understands and can apply a collaborative approach to both intra-agency and interagency relationships.
• Ability to provide quality assessments of individuals.
• Shows willingness to learn and use new skills and takes regular advantage of internal and external training and staff development opportunities and resources.
• Knowledge-based competencies in person-centered planning.
• Computer literacy and working knowledge of word-processing, spreadsheet, database and other necessary software programs.

Must possess or obtain State of Michigan licensure as a Licensed Bachelor’s Social Worker (LBSW) or Limited Licensed Bachelor’s Social Worker (LLBSW), if eligible. Must qualify or become eligible as a QIDP (Qualified Intellectual Disability Professional).

Possession of a valid Michigan driver’s license required.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Must be able to access consumers at various locations.

Works in office locations and variety of community settings. Travels throughout the area to attend meetings and meet with consumers in the community and in their homes.

Ottawa County is an Equal Opportunity Employer.