Senior IT Manager - Infrastructure

Join the Future of Workspace Innovation at Haworth

Are you ready to shape the future of how people work, live, and thrive? At Haworth, we’re not just creating furniture, we’re revolutionizing the way the world interacts with spaces. As a global pioneer in workspace design since 1948, we’ve been pushing boundaries and redefining possibilities for over seven decades.

We’re looking for visionaries like you to help write the next chapter of our story.

Lead a high‑performing technology team in a fast‑paced, dynamic environment. We’re seeking an accomplished IT leader with a proven track record of guiding veteran practitioners through complex challenges and driving innovation. Experience with SAP Basis and database administration is highly valued, as is a background in managing critical enterprise systems. If you thrive on empowering teams and delivering results in mission‑critical settings, we invite you to explore this opportunity with us.

• Lead and manage multiple IT teams and specialized functions within the department.
• Oversee all phases of complex IT projects, ensuring strategic alignment, on‑time delivery, and strong stakeholder satisfaction.
• Develop and implement comprehensive IT strategies that support business operations, enhance user experience, and improve organizational efficiency.
• Build and maintain strong relationships with internal and external stakeholders, ensuring a deep understanding of business goals and technology needs.
• Provide mentorship, coaching, and professional development opportunities to IT staff, fostering a high‑performing and growth‑oriented team.
• Manage project budgets, monitor expenses, and allocate resources effectively to maximize value and return on investment.
• Champion a culture of inclusion, belonging, and continuous improvement to strengthen engagement and organizational sustainability.
• Must be able to perform all essential job functions with or without accommodation.
• Uses office automation, communication, software, and tools used in the Haworth office environment.
• Performs other duties within scope as assigned.

• Education:
  
  Bachelor's Degree in Computer Science, Information Systems, or a similar field of study.
• Education Equivalency:
  Associate’s Degree plus two additional years of experience in Information Services OR four additional years of experience in Information Services if no post‑secondary education.
• Work Experience:
  
  Seven years of experience in Information Services with a Bachelor’s Degree OR five years of experience in Information Services with a Master’s Degree.
• Supervisory
  
  Experience:
  
  Three years of supervisory experience.
• Ability to travel up to 10% of the time.
• Military Equivalency .
• Applicants must be able to work in Holland, MI without relocation assistance.
• Applicants must possess an unrestricted right to work in the US to be eligible for this position.

• Experience with departmental strategic planning.
• Experience with SAP Basis and database administration.
• Strong written and verbal communication skills.
• Solid analytical and problem‑solving abilities.
• Proficiency with standard office software (Word, Excel, etc.).
• Ability to operate and troubleshoot basic computer hardware.
• Effective at coaching, team development, and conflict resolution.
• Strong time‑management and prioritization skills.
• Demonstrated team‑building and leadership experience.
• Background supporting IT in a manufacturing environment.
• Familiarity with IT infrastructure (servers, networks, storage, cloud).
• Experience with project management and vendor coordination.
• Understanding of ITIL practices and incident/change management.
• Knowledge of cybersecurity and compliance best practices.

Headquartered in Holland, Michigan, Haworth is a family‑owned global powerhouse at the forefront of innovation and sustainable design in the workspace interiors industry. Here, you’ll have access to state‑of‑the‑art resources, collaborate with cross‑functional teams of passionate innovators, and experience a blend of global reach with personal growth opportunities. Whether you’re developing new manufacturing processes,…