Automation​/Controls Systems & Network Engineer

A well-established manufacturing organization is seeking an Automation/Controls Site & IT Support Specialist to provide hands-on technology and automation support across two nearby manufacturing facilities.

This role is ideal for someone with a blend of IT, OT, automation, controls, networking, and manufacturing technology experience who enjoys working directly with plant operations and solving problems at the site level.

The position will support day-to-day IT and automation issues while also contributing to networking, cybersecurity, systems administration, manufacturing technology, and continuous improvement initiatives.

• Provide hands-on IT, OT, and automation support within the manufacturing environment.
• Troubleshoot technical issues involving computers, networks, plant-floor systems, automation equipment, and related technologies.
• Respond to support tickets and work directly with end users and production personnel to resolve issues.
• Install, configure, and maintain PCs, laptops, printers, peripherals, and other technology.
• Support automation and process-control systems in partnership with plant and enterprise technical teams.
• Assist with networking equipment installation, configuration, and troubleshooting.
• Partner with cybersecurity teams to identify and address site-specific IT/OT security risks.
• Identify root causes of recurring technical and automation problems and implement sustainable solutions.
• Maintain accurate documentation of systems, connectivity, hardware, software, and plant-floor technology.
• Support user training and develop site-specific technical resources.
• Monitor recurring incidents and identify opportunities for technology and process improvements.
• Support business continuity and disaster recovery planning.
• Participate in technology, automation, infrastructure, and system integration projects.
• Work with production and business leaders to identify opportunities where technology and automation can improve efficiency, reliability, and performance.
• Develop project documentation, requirements, status reports, proposals, and presentations.
• Collaborate with enterprise IT, OT, automation, infrastructure, networking, security, and manufacturing teams.

• Bachelor’s degree in IT, Automation, Engineering, Computer Science, or a related field,
  or equivalent professional experience
  .
• Experience supporting IT and/or automation systems within a manufacturing environment
  .
• Strong understanding of computer hardware, Microsoft operating systems, networking, and system administration.
• Experience with OT, industrial automation, process control, or plant-floor technology
  .
• Understanding of industrial networking and connectivity.
• Strong troubleshooting and root-cause analysis skills.
• Experience supporting end users and production teams.
• Excellent communication and interpersonal skills.
• Strong organizational and documentation skills.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Ability to work collaboratively with both technical and non-technical teams.
• Highly self-motivated and comfortable working independently.
• Willingness to work a flexible schedule, including occasional nights, weekends, or emergency call-ins.

Experience with one or more of the following is a plus:

• PLCs and industrial controls
• HMI/SCADA systems
• Process control systems
• OT cybersecurity
• OSIsoft PI
• Manufacturing execution systems
• System integration
• IT infrastructure and networking projects
• Full-time, on-site position supporting two nearby manufacturing facilities.
• Regular travel between the facilities based on projects and operational needs.
• Approximately 40 hours per week with occasional after-hours or emergency support for a 24/7 production environment.
• Occasional…