Frontline IT Help Desk Specialist
Listed on 2026-10-18
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Hope College in Michigan seeks a Help Desk Assistant to deliver frontline IT support to students, faculty, and staff. You will triage requests, troubleshoot software and hardware, and help build end-user self-sufficiency through documentation and training.
The role covers Windows, macOS, Office 365, Google Workspace, Moodle/Canvas, and device peripherals, with on-site support in a dynamic campus environment. Bachelor's degree or equivalent experience is required.
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