Shipping Supervisor

Shipping Supervisor - 3rd Shift (Holland, MI) - $85,000 - $95,000

The Stow Company is a leading provider of custom closets and organizational solutions. We design custom‑cut products and ship them from our world‑class manufacturing facility in Holland, MI.

This position will lead the team responsible for order picking and preparation to meet daily customer demands. As a supervisor, instill accountability across all team members to ensure department targets of efficiency, accuracy, and quality are met on a daily basis. Effectively communicate with Shipping, Warehouse, and Production leaders to address and respond to daily challenges. Lead daily and long‑term continuous improvement initiatives.

Own calculation and reporting of department KPIs. Coordinate with process engineers to maintain accurate documentation of work standards and training. Effectively manage team members in labor planning, employee engagement and development, retention, discipline, and conflict resolution. Enforce 5S and other safety standards.

• Use experience and expertise to oversee all Shipping and Inventory Management processes
• Ensure all team members are trained to perform job tasks safely and correctly
• Enforce a safe work environment in coordination with Stow’s 5S standards
• Communicate company news and issues to hourly team members
• Motivate team members to meet all process targets and quality expectations
• Enforce disciplinary actions to hold team members accountable to company policy and procedures
• Manage department scheduling and labor efficiency
• Manage department performance reviews and encourage individual growth and development
• Drive efficiency, work standards, processes and procedures
• Coordinate with process engineers to maintain accurate documentation of work standards and training
• Lead daily and long‑term continuous improvement initiatives
• Live Company values on a daily basis.
• Poses no direct threat to the health or safety of themselves, of others, or to property. Defined as a significant risk of substantial harm that cannot be eliminated or reduced to an acceptable level by reasonable accommodation.
• Requires regular attendance to perform essential elements as contained herein between the assigned start and end times for work.
• Establishes and maintains effective work relationships within the department, the Corporation and the community; and maintains the professional competence, knowledge and skill necessary for the satisfactory performance of all assigned responsibilities

The Stow Company may temporarily assign any team member with duties outside of their normal responsibilities. Such assignments may be warranted due to a variety of specific requirements, conditions and/or the capabilities of available personnel. Management will determine the nature and duration of those assignments.

• Bachelor’s Degree preferred, ideally in Engineering, Logistics, or Business
• 3+ years of experience in a leadership role in Shipping/Warehouse within a Manufacturing Facility
• Previous experience in Lean manufacturing

• Demonstrated leadership and team building abilities
• Demonstrated ability to motivate people
• Ability to effectively teach and train others; assess and develop team member skills
• Strong ability to be adaptable and flexible
• Strong analytical and problem‑solving skills; ability to think innovatively
• Proficiency with computer systems; including MS Office Suite, ERP systems, web-based programs, etc.
• Ability to work collaboratively with groups and lead decision‑making processes in a team environment
• Interpersonal skills in order to work effectively with individuals both internally and externally to The Stow Company
• Must have excellent customer service skills; including strong written and verbal communication skills
• Must have the ability to interface with all levels of personnel in an office and a manufacturing environment
• Ability to take the initiative and work well independently with little supervision, and as part of a team

• Ability to assist with lifting or moving product while working with the teams
• Ability to spend large amounts of time on the plant floor
• Must be able to travel between plant and office locations
• Ability to work overtime or occasionally on weekends with short notice
• Typical office environment with shelves overhead and above work surfaces
• Manufacturing environment with multiple machinery and moving parts

Sunday - Thursday: 10:15pm - 6:15am