Quality Manager

Talent Acquisition Lead, Americas - Our job is People!

At the Holland, MI campus, the Xylem/Evoqua Quality Manager leads local quality strategy and execution across all manufacturing operations. This role owns end‑to‑end quality for water filtration equipment fabrication, spanning cutting, welding, painting, and final assembly—setting the bar for consistency and performance.

Working closely with the Senior Quality Manager and the Holland, MI Operations Director, the Quality Manager helps drive key business objectives and continuous improvement initiatives. This role collaborates daily with cross‑functional teams across the Holland site to proactively support quality needs, resolve issues, and strengthen operational excellence.

This is a fully on‑site position based at the Holland, MI campus. Standard working hours are 7:30 a.m. to 4:30 p.m.

• Data & Reporting:
  Collect, analyze, and report Customer DPD (Defects per Delivery), Supplier PPM (Parts per Million), COPQ (Cost of Poor Quality), & NCRs (Non‑Conformance Reports)
• Team:
  Lead and manage a team using the MDI (Manage for Daily Improvement) process, providing guidance, feedback, and support
• Root Cause Analysis:
  Champion the 8‑Step problem solving process
• Customer Focus:
  Understand customer needs and incorporate feedback into processes
• Non‑Conformance Reporting:
  Manage the NCR process
• Supplier Management:
  Monitor supplier performance and lead root cause analysis
• Drawing Improvement:
  Partner with Engineering to track and resolve drawing improvements (ECMs)
• Quality System:
  Design and implement quality procedures and standards
• ISO 9001:
  Manage and lead ISO 9001 audits, and other certifying registrars
• Documentation:
  Maintain Quality records, reports, and procedures
• Quality Checks:
  Implement any relevant Quality checks and measures (PPAP, etc.)
• Quality RMAs:
  Manage Quality customer returns
• Continuous Improvement:
  Lead initiatives to improve Quality
• Culture:
  Exemplify behaviors to be inspired to innovate, empowered to lead, and accountable to deliver
• Other duties as assigned

• BS Degree in Engineering or Science field required
• ISO 9001 or equivalent experience required
• 5+ years of Quality Manufacturing experience required
• 5+ years of Quality Management experience preferred
• Certifications an advantage including Certified Quality Auditor, Quality Engineer, and/or Six Sigma Green Belt

Xylem does not provide visa sponsorship for this position.

The estimated salary range for this position is $90,000 to $130,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

Mid‑Senior level

Full‑time

Quality Assurance

Industrial Machinery Manufacturing

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