Assistant Store Manager

Assistant Store Manager at Staples

Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customers’ needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

• Provide strong leadership in community, customer service, sales, and team development.
• Ensure that the store culture embodies Staples values and its commitment to the community.
• Develop a high-performing team focused on an exceptional store experience, consultative selling, driving conversions, and providing total solutions to every customer.
• Develop team to deliver results through coaching, training, and role playing.
• Attain sales and services goals, profit margin and execution of store operations.
• Establish business cadence for sales readiness.
• Provide direction daily for merchandising opportunities within the store.
• Assist with delegating operational tasks in partnership with the GM.
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader.
• Champion company initiatives, being adaptable and flexible to change and responsibilities.

• 2+ years managing a sales team in a retail or services industry.
• Experience managing and coaching a team in a customer‑centric, solutions‑based environment.
• Must be able to engage and speak to customers and understand their needs.
• Strong communication, organization, planning, and adaptive to changing business priorities.
• Review results against business goals and strategies and deliver plans for growth and improvement.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to work cooperatively in a high‑paced and sometimes stressful environment.
• Ability to lift/move materials in the 10–50 pound range, climb ladders, stand and walk continuously.

• Experience using financial metrics to track sales progress to drive profitable sales and margins.
• Ability to network and engage with the community.

Staples does not sponsor applicants for work visas for this position.

Seniority level:
Mid-Senior level

Employment type:

Full-time

Job function:
Sales and Business Development

Industries:
Retail Office Equipment