Rental Sales Representative

Job Description:

At Ryder, our most important competitive advantage is our people.

CULTURE- INTEGRITY- FAMILY. As a Customer Service Coordinator, you'll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we've been in the game since 1933! The Rental Sales Representative is responsible for acting as the front-line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs.

This requires the Rental Representative to work cross-functionally across Sales, Marketing, Operations, and Asset Management while utilizing excellent customer communication skills. This program is fast-paced and touches every aspect of the business  this role, you will acquire proven industry knowledge, skills, and resources to develop your relationship-building.

We allow you to carve out your own career path and promote from within, based on performance. If you're motivated, coachable, and looking to get your sales, operations, or management career started, you've come to the right place.

Structured work weeks, rotational Saturdays (depending on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401 (k) employer match, and a discount on Ryder Shares!

Rental Location
- Holland, MI

Hours:

First Shift

Schedule:

Monday
- Friday Hourly | Paid Weekly!

Handle sales and sales process for inbound calls as well as outbound solicitation

Responsible for executing the business unit's marketing plan

Maintain current accurate data within the company's marketing database

Maximize rate opportunities within the market place

Responsible for generating rental, lease and used vehicle sales leads

Maintain and expand relationships with existing customer base

Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand

Meet overall Ryder market share by successfully executing the sales and marketing initiatives

Responsible for the overall profitably, operations and asset management of a rental location

Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction

Maintain compliance with company, local, state, federal and other regulatory agencies

Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet

Drive profitable revenue growth by maintaining and growing customer relationships

Responsible for overall satisfaction for all internal and external customers

Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship

Builds constructive and effective relationships with both internal and external customers

Maintain composure when addressing stressful situations

Clearly articulates Ryder's product and service offerings

On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor. Performs other duties as assigned.

Strong verbal and written communication skills

Ability to get both verbal and written communication across that has the desired effect

Goal oriented, drive for results, assertive, and deal well with ambiguity

Possesses a high degree of initiative

Must have high level of energy and be a self-motivated and self-directed person

Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments

Ability to focus on multiple projects and activities simultaneously

Flexibility to operate and self-driven to excel in a fast-paced environment

Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

Demonstrates customer service skills

H.S. diploma/GED required One (1) year or more sales experience required DOT Regulated No Job Category Sales Support

At Ryder, you're trusted to make an impact-while enjoying room to grow and having a voice that is heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build…