Group Exercise Manager

Overview

MVP Sports Clubs is a sports facility development and management company with 6 facilities operating in West Michigan. We provide corporate service support in the areas of finance, marketing/communications, information systems, human resources, property management and operational development including sales, fitness, and operations. MVP Sports Clubs represents quality and success in health and recreation in all facets of the community. We are a company passionate about exercise and sharing this with our communities.

At MVP Sports Clubs, we are built around our values of professionalism, friendliness, efficiency, cleanliness, and teamwork. We believe in creating a welcoming, engaging, and fun environment for employees. To foster this environment, we provide employees with a full range of benefits.

• Part-time employees have athletic club access for team members and any spouses and dependents, discounts on memberships for additional family members, member rates for services/programs and a 25% discount on retail, food, and beverage.
• Full-time employees have health, dental, vision, and life insurance, long/short-term disability, paid maternity and paternity leave, PTO, and 401k participation after one year of service.

The Group Exercise Manager is responsible for developing and coordinating a state-of-the-art group exercise program for the members of MVP Sports Clubs. This includes coordinating, scheduling, training, and evaluating a highly effective team of group exercise leaders and ensuring the scheduling and delivery of cutting-edge group exercise programs. This position is part of the Fitness Department.

• Know, understand, and exemplify the MVP Sports Clubs Service Standards.
• Ensure that all Team Members (in and out of their department) know, understand and exemplify the MVP Sports Clubs Service Standards.
• Perform all team member appraisals in a timely manner.
• Maintain a quality fitness staff by hiring, training/orienting, evaluating, coaching, maintaining proper payroll records and critical statistic record keeping for club operations analysis.
• Perform bi-annual observation and review of each group exercise instructor for performance quality and adherence to program specificity, including video review and personal feedback from the instructor on their own class.
• Instruct a minimum of 2 classes per week and a maximum of 5 per week on average.
• Meet deferred revenue goals and key performance indicators as determined by Fitness Manager through training, group exercise class instruction, and program class instruction.
• Any combination of training, group exercise class, and program classes must not exceed 15 hours per week; 25 hours of admin time should consist of building instructors, planning the schedule, keeping accurate records and attending classes.
• Meet monthly with the Director to review monthly and quarterly team development, program development, program KPIs, revenue, personal development, client management/retention goals.
• Work with the VP of Studios and Fitness to promote and deliver quality group exercise, sports performance, training services and other departmental products and programs to all members.
• Assist the club Director with club events to promote member attendance and connection to the club with the goal of increasing retention.
• Ensure the delivery of a diversified, quality group exercise program, including overseeing the implementation and management of the MOSSA program.
• Evaluate each class instructor’s attendance numbers, set monthly goals to achieve best attendance, and reset goals each quarter.
• Analyze and develop quarterly group exercise schedules that promote and grow membership attendance in both classes and the club, while maintaining quality control of group fitness products offered.
• Work with the Fitness Manager to educate all group exercise staff regarding the personal training program and the benefits of personal training, encouraging staff to promote personal training among members appropriately.
• Conduct a minimum of two team meetings per year.
• Maintain and pursue additional certifications/education and encourage staff to do so as needed.
• Adhere to all departmental and program Standard Operating Procedures (SOPs).
• Lead regular Service Game training sessions as directed by supervisor.
• Maintain a neat and professional personal appearance, wearing the MVP Sports Clubs uniform and name badge as required.
• Other duties as assigned.

• College degree in a fitness-related field preferred.
• Certification through NASM (CPT) required. NASM, PES or CES, ACSM (HFI), NSCA (CSCS/CPT), NATA (ATC), NPTI or APTA accepted for initial hire.
• A minimum of 3 years of experience teaching various group exercise programs, with at least 1 year of supervisory responsibilities.
• First Aid/CPR Training. If hired without certification, MVP Sports Clubs provides in-house training to obtain this.
• Strong communication and leadership skills to supervise and motivate a team of…