Planning Technician

The Town of Holly Springs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Town of Holly Springs is searching for a Planning Technician to serve in the Development Services department. This position is responsible to provide technical assistance and customer service for planning and land use issues and to perform processing and technical review of Unified Development Ordinance Permits and building permits for residential and non‑residential developments. Provides support for customer inquiries related to development standards and policies and assists customers with the Town's development planning processes.

Planning Technician reports to the Development Services Manager – Customer Service and Compliance. Works under general guidance from the Division Manager to ensure coordination of objectives and priorities of the department. Incumbent has no supervisory responsibilities.

The work schedule praising business hours with occasional evenings and weekends. The starting annual salary is $54,620.25 (Grade G).

The following duties are normal for this position. These are not to be construed as exclusive or all‑inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned.

• Serves as point of contact雙 within Development Service to mostrar customer service to internal and external customers (builders, developers, design professionals, general public); greets, receives and screens visitors and customers on phone and ; addresses and solves customer questions as able and refers complex inquiries, requests, or complaints appropriate staff.
• Responds to and resolves or refers public inquiries related to zoning and/or addressing matters.
• Assists applicants with use of development software and permit submittal.
• Responds to questions in department’s general email account or forwards to appropriate employee.
• Conducts detailed plan review of Unified Development Ordinance (UDO) permits and building permits.
• Interprets and applies ordinances and regulations.
• Reviews applications for conformance with code requirements.
• Coordinates corrections.
• Issues UDO permits.
• Reviews and processes foundation surveys.
• Conducts detailed plan review of Wake County Well/Septic Requests for compliance with Holly Springs Unified Development Ordinance (UDO).
• Conducts inspections of UDO permits upon completion for quality of work, adherence to approved plans and specifications, and any conditional use zoning or special site requirements and specifications prior to release of Certificate of Compliance, as needed.
• Receives complaints and public concerns. Resolves matters or directs for proper disposition.
Procedures Development Services representative for Special Event Committee reviewing applications and relaying permitting information for the department.
• Prepares and assigns street addresses for subdivisions and new developments as well as prepares address corrections and changes when appropriate, and distributes information to other departments, official agencies, and affected owners. Complete addressing review for non‑residential construction review as part of the Civil Construction review process.
• Ensures addressing meets e‑911 and USPS regulations.
• Coordinates address database issues with Wake County, reviews plans for addressing concerns (assigning new addresses, street names, etc.); provides comments to plat applicants regarding updates to submittals; coordinates street sign applications with Public Works.
• Updates and maintains Town of Holly Springs and Extraterritorial Jurisdiction addresses in the Wake County Master Address Repository (MAR).
• Maintains addressing database for Finance Department for utility accounts. Reviews address database for correct and…