Manager, Upstream Digital Operations

Position Overview

The Manager, Digital Operations oversees the management and optimization of digital tools such as Manufacturing Execution Systems (MES), data historians, and e-logbooks within Drug Substance Manufacturing. This role involves strategic configuration, approval, and support of recipe-driven operations across one family unit operations (e.g., Upstream, Downstream, or Solutions). The Manager, Digital Operations drives continuous improvement of digital solutions by ensuring alignment with manufacturing processes, integration standards, and stringent regulatory requirements.

The Manager, Digital Operations plays a crucial role in the tech transfer process, identifying platform capability gaps to meet new client needs. This role collaborates extensively with cross-functional teams to facilitate seamless digital integration and operational excellence with a focus on promoting digital innovation and enhancing data integrity.

FUJIFILM Biotechnologies is building the future of bioproduction in Holly Springs, North Carolina. By end of 2025, we’ll open North America’s largest end-to-end CDMO biopharmaceutical manufacturing facility, offering drug substance production, fill‑finish, and packaging under one roof.

We’re looking for passionate, mission‑driven people to help us realize this exciting vision and deliver the next vaccine, cure, or therapy. We offer a dynamic work environment and we’re proud to cultivate a culture that will fuel your purpose, energy, and drive—what we call Genki. Ready to shape the future of medicine? Let’s transform healthcare together!

Holly Springs, North Carolina, combines small‑town warmth with proximity to Raleigh’s thriving tech scene, making it the perfect blend of community and opportunity.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit:

• Manages and develops the Digital Operations team for either Upstream, Downstream or Solution unit operations, providing guidance and ensuring effective performance management
• Oversees the selection, deployment, integration, and maintenance of digital tools (e.g., MES, data historians, e-logbooks)
• Leads the identification and implementation of solutions to address capability gaps in digital operations, ensuring alignment with new product and client requirements within the RDO process
• Establishes clear objectives and expectations, conducting performance evaluations for team members
• Oversees configuration and approval, ensuring alignment with manufacturing requirements and regulatory standards
• Manages support activities for digital operations systems, maintaining consistency and reliability
• Owns the development and delivery of training sessions and platforms for the Digital Operations team and other functional stakeholders
• Identifies and implements solutions areas for process enhancement and efficiency within recipe‑driven automation
• Fosters communication and collaboration between Digital Operations and other departments (e.g., Manufacturing, Automation, Quality, IT)
• Promotes innovation and adoption of best practices within digital operations
• Ensures all team activities comply with cGMP standards and regulatory requirements
• Implement quality assurance measures to maintain data and record integrity
• Fosters effective communication between the Digital Operations team and other departments (e.g., MFG, Automation, Quality, FLBD)
• Promotes cross‑functional collaboration to support digital integration in manufacturing processes
• Manages Digital Support on‑call support including scheduling and on‑call issue review
• Manages and develops direct reports from the Digital Operations team
• Administers company policies such as time off, shift work, and inclement weather that directly impact employees
• Completes required administrative tasks (e.g., timecard approvals, time off approvals, expense reports etc.)
• Coaches and guides direct reports to foster professional development
• Participates in the recruitment process…