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Enrollment Technician

Job in Holly Springs, Wake County, North Carolina, 27540, USA
Listing for: Gallagher
Full Time position
Listed on 2025-12-31
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 38500 - 75000 USD Yearly USD 38500.00 75000.00 YEAR
Job Description & How to Apply Below

Enrollment Technician – Join to apply for the role at Gallagher.

This range is provided by Gallagher. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$38,500.00/yr - $75,000.00/yr

Overview

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow.

If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

How You'll Make An Impact
  • Supporting role for our Data Management Team using programs such as Selerix, Employee Navigator, Gathr, Harmony, Excel, and other technology platforms.
  • Work closely with our Account Executive team to assist and provide technical support related to the benefits administration system to meet client expectations.
  • Configure and maintain benefits administration system for clients, including plans, eligibility, coverage options, and premiums.
  • Run and maintain reports, including custom data reports.
  • Respond to benefit and system related inquiries to ensure questions are handled timely.
  • Troubleshoot system issues and work with necessary parties to resolve errors.
  • Effective communication with both technical and non-technical co-workers is expected.
  • Prioritizing and managing multiple projects simultaneously to ensure client satisfaction and completion within a set timeline.
  • Consistently maintain security and confidentiality of all client data per company policy and HIPAA requirements.
  • Completing special projects as assigned.
  • Following company procedures concerning all essential duties and responsibilities.
About You Required
  • Bachelor's degree and 2 years of related experience.
Preferred
  • Experience with Selerix’s Ben Select, Employee Navigator, Gathr, or other Benefits Administration systems.
  • Excellent problem‑solving, logic, attention to detail, and analytic skills.
  • Knowledge or experience with HIPAA regulations is a plus.
  • Advanced Microsoft Office Skills – Excel (must have), Word, Power Point and Outlook.
Behaviors
  • Exceptional time management and organizational skills to work independently as well as with a team.
Compensation And Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(k) and Roth options
  • Tax‑advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
Other benefits include
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more…

If you are not applying for a full‑time position, details about benefits will be provided during the selection process.

Inclusion and Diversity

to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded…

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