Office Clerk

Bridge Prep Academy

Office Clerk

Description:

The School Office Clerk ensures smooth daily operations at the front office by managing administrative duties, supporting families and staff, and maintaining accurate student records. This position plays a key role in school communication, attendance support, and compliance with student information protocols.

Bilingual (English/Spanish) is mandatory.

Achievement Metrics

• Timely and accurate entry of student data and attendance information
• 100% of front office documentation completed and organized weekly
• Consistent, friendly, and professional customer service to all families and visitors
• Completion of enrollment packet processing within 48 hours
• Support compliance with all student information deadlines

Responsibilities

• Greet and assist students, families, and visitors in a professional and welcoming manner
• Answer phone calls and direct inquiries to the appropriate staff
• Provide accurate information regarding school policies, events, and enrollment processes
• Support the registrar with attendance monitoring and documentation
• Maintain student files, ensuring all required documents are filed and up to date
• Distribute and collect school forms including registration, withdrawal, and medical information
• Assist with preparation and distribution of school communications
• Provide translation support to families as needed (verbal and written)
• Support enrollment, re-registration, and records requests in collaboration with the registrar
• Assist with school audits, PEIMS deadlines, and reporting compliance
• Help coordinate front office logistics including deliveries, supplies, and maintenance requests
• Ensure front office and reception areas are organized, safe, and welcoming
• Participate in staff meetings, training, and school events as needed

Values

• Value the voices of all staff, families, and students
• Work in collaboration to meet the needs of all stakeholders
• Seek and respond well to feedback and collaborate to find solutions

Qualifications and Experience

• High School diploma or GED required

• Experience with records or student information desired

Knowledge and Skills

• Demonstrated leadership skills
• Data analysis
• Working knowledge of Microsoft Office
• Strong communication and interpersonal skills
• Provide exception customer service
• Problem solve, think strategically and manage conflicts

Physical Requirements:

Light work:
Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move

Compensation:
Bridge Prep Academy offers a competitive salary and benefits commensurate with Experience. Bridge Prep Academy is an equal-opportunity employer and an organization that values diversity.

Disclaimer: This job description describes the general nature and level of work being performed by individuals hired into this job. This is not intended to be an exhaustive list of all responsibilities and duties required. Bridge Prep Academy reserves the right to change any or all content of this job description based on business needs. The incumbent, if applicable, will be consulted and notified of any changes before they become effective.