Receptionist - State Farm Agent Team Member

• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• Profit sharing

Join Our Team at Brant Blessing State Farm as a Front Desk Representative
!

At Brant Blessing State Farm
, we’re committed to delivering great service and helping clients feel supported. We’re looking for a friendly, organized, and motivated Front Desk Representative to help our team create a smooth, high-quality client experience every day. With coaching and training provided, you don’t need to be an expert—you just need to be people-focused and eager to learn.

If you enjoy helping people, staying organized, and being part of a positive team environment, we’d love to meet you.

• Greet clients warmly in person and over the phone, and connect them with the right team member quickly
• Handle incoming inquiries, respond professionally, and keep client information accurate
• Schedule appointments and support day-to-day office communication
• Provide excellent customer service and follow up proactively to ensure client satisfaction
• Support both retention and acquisition efforts by:
  • building relationships
  • identifying additional client needs
  • offering solutions (with training and guidance)
• Assist with conversations that support client retention and help prospective clients explore options that fit their needs
• Complete administrative tasks and special projects to keep the office running efficiently

• Customer service or receptionist experience (preferred, not required)
• Strong communication skills with a welcoming, professional presence
• Excellent organization, attention to detail, and ability to multitask
• Comfortable having confident, sales-support conversations (confidence is key!)
• Basic proficiency with Microsoft Office and CRM/software tools

• Supportive, collaborative team environment
• Coaching and training to help you grow
• Opportunities for long-term career development
• A chance to make a real difference by helping clients protect what matters most