Customer Service Representative - Sales

Job Description

Customer Service Representative

Position Summary

We are seeking a Customer Service & Sales Representative to join our growing team. This role is responsible for delivering exceptional customer experience by assisting customers, educating them on products and services, and supporting customer acquisition efforts through face-to-face interactions.

Responsibilities

• Provide exceptional customer service through professional, face-to-face interactions.
• Assist customers by identifying their needs and recommending products and services.
• Educate customers on current promotions, products, and service offerings.
• Build positive relationships that create a memorable customer experience.
• Support customer acquisition and sales initiatives while maintaining a customer-first approach.
• Meet individual and team sales and customer service goals.

Qualifications

• High school diploma or equivalent required.
• Strong customer service and communication skills.
• Retail, hospitality, customer service, or sales experience preferred but not required.
• Ability to multitask in a fast-paced, customer-focused environment.
• Positive attitude and strong interpersonal skills.

What We Offer

• Paid training and ongoing mentorship.
• Performance-based advancement opportunities.

The ideal candidate enjoys working with people, thrives in a fast-paced retail environment, and is committed to providing excellent customer service while achieving individual and team performance goals. Comprehensive training is provided, making this an excellent opportunity for individuals looking to build a career in retail, customer service, sales, and leadership.