Manager, Cyber Incident Response

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service.

We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, Dream Works Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood.

NBCUniversal is a subsidiary of Comcast Corporation. Visit  for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

NBCUniversal’s Cyber Defense Operations team provides cyber threat intelligence, event monitoring, incident response, and threat hunting across the enterprise in a highly collaborative, fast-paced, and agile environment. Cyber Response Operations serves as NBCUniversal’s 24x7 first line of defense against cyber threats. Event Analysts and Incident Responders follow the Incident Response Plan to identify, assess, contain, remediate, and document cyber events and incidents.

The Manager of Cyber Incident Response leads the Incident Response team while guiding and supporting the Event Analyst function. The role oversees escalations involving containment, remediation, forensic analysis, and coordination with impacted businesses and partner teams. This leader establishes the operating rigor needed for consistent performance while enabling responders to exercise sound judgment, creativity, and ownership.

The Manager is accountable for team readiness, workflow prioritization, escalation quality, process maturity, and employee development. The role requires regular engagement with business stakeholders, Information Security Officers, technical teams, vendors, and senior leadership during both routine operations and active incidents.

• Manage Incident Response operations, including prioritization, resource allocation, shift coverage, tooling requirements, workflow management, and escalation processes.
• Ensure the NBCUniversal Incident Response Plan and supporting procedures are implemented and followed in day-to-day operations.
• Oversee and manage cyber incidents across the NBCUniversal enterprise, from escalation and validation through containment, remediation, recovery support, and closure.
• Serve as an Incident Handler or Incident Commander for significant incidents, coordinating response activities with impacted businesses, technical owners, and partner teams.
• Act as the managerial escalation point for potential cyber incidents, responder support needs, and decisions requiring leadership awareness or approval.
• Participate in the manager on-call rotation for cyber incident escalation and handling in a 24x7x365 global environment.
• Supervise operational performance across shifts, ensuring consistent prioritization, ticket ownership, escalation discipline, and adherence…