Technician IV

Position Summary
As a Tech 4 Repair technician you will perform surgical instrument and device inspection, repair, and refurbishment in a labbased setting. This role has delivers superior Customer Experience by providing timely and quality repairs to meet compliance standards in a production facility as part of a high performing team. Technician IV uses standardized, varied, and complex testing procedures; examines and tests mechanisms for defects.

Recommends advanced repair solutions to technicians based on expertise of repairs in the product category.

• Services, restores and repairs surgical devices/instruments and equipment to specifications.
• Identifies problems within the job role and uses standardized and varied testing procedures; examines and tests mechanisms for defects.
• Replaces or repairs defective parts.
• Reassembles surgical devices or equipment and tests assembly for conformance to specifications.
• Orders routine repair parts.
• Request parts from stock room. Trouble-shoots in area of surgical device/instrument responsibility of role.
• Participates in the development of setting standard work instruction (SWI’s).
• Participates in repair to inform validation of work instruction.
• Conforms and abides by all Company safety and health policies and procedures.
• Uses personal protective equipment, as required.
• Completes Safety observations per site requirements.
• Conducts Safety audits.
• May perform inventory transactions in current role.
• May perform estimation of repair, as necessary.
• May train other technicians in On-The-Job Training programs.
• Advocates and ensures conformation to Company ISO goals and objectives and supports ISO requirements.
• Completes workplace (5S) organization audits per site requirements and leads the Metrics Board Meetings that focus on Safety, Quality, Delivery and Cost (SQDC). Job Description 2
• Provides product expertise to Engineering staff, and offers design consultation, recommendations on new capability, significant process changes, and enhancements to existing product, new parts, based on mastery of skill and knowledge of assigned product category.
• Communicates effectively with all technical and support groups on various subjects related to their field of repair.
• Assists the department supervisor and/or manager in the effective use of company resources and assets.
• Participate in Kaizen events. Leads Problem-Solving continuous improvement activities.

• High School Diploma or GED
• Minimum 7 years work experience in surgical device or instrument repairs required relevant work experience. (related certifications in technical or mechanical area, competitive equipment training or related military experience may be considered towards experience requirement.)
• Successful in achieving Technician III training and promotional requirements
• Demonstrated expert diagnostic and troubleshooting skills.
• Demonstrated ability to work as part of a cross functional team
• Ability to train employees on new repair skills for surgical devices and/or instruments.
• Must be able to meet flexible schedules with early/late hours and sometimes outside normal business hours including nights and weekends, based on Customer and business needs.
• Must be able to lift up to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times.

• Vocational / Technical Degree preferred.
• Certifications in technical training preferred.
• Good eye to hand coordination.
• Ability to assemble small parts.
• Attention to detail.
• Displays Positive Attitude and Confidence.
• Ability to understand repair concepts and follow sequencing or repairs.
• Advanced in role based on the Skills Matrix.
• Demonstrates ability to determine correct spare parts required to complete a repair. If parts are controlled by inventory numbers, the technician knows and understands parts requisition procedures necessary for repairs in role and the role of others.
• This position has knowledge to perform transactions to ensure inventory accuracy.
• Demonstrates advanced proficiency of standardized Metrics such as Safety, Quality, Delivery, Cost (SQDC). 10. Utilizes advanced technical knowledge in solving complex problems to optimize metrics.
• Demonstrates awareness of costs and other key performance indicators (KPIs).
• Has learned role and is often leading processes such as creation of some standardized work instructions (SWI’s), estimation, inventory/requisition, Safety, Quality, Delivery and Cost (SQDC) Metric…