Customer Service Team Lead — Data-Driven
Job in
Holmdel Township, Monmouth County, New Jersey, USA
Listed on 2026-01-12
Listing for:
FirstEnroll
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A reputable insurance technology provider in Holmdel, NJ is seeking a Customer Service Supervisor to lead a team ensuring exceptional service and support. Responsibilities include overseeing daily operations, implementing training programs, and analyzing feedback to enhance customer satisfaction. Ideal candidates will have leadership experience in customer service and strong communication skills. This is a full-time position at a mid-senior level with a focus on improving service delivery and customer experience.
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