Senior Director, Product Management - Firm Intelligence Platform

Senior Director, Product Management – Firm Intelligence Platform Join the Legal Tech Revolution at Litera

Are you ready to shape the future of how law is practiced? At Litera, we’re on a mission to Raise The Bar™️ for the legal profession by delivering transformational and globally trusted solutions to law firms and corporate legal teams worldwide. We’ve been a leader in legal tech innovation for 30 years and are leading the legal AI revolution to this day with most of the world’s largest law firms as our clients.

If you’re passionate about building AI‑forward solutions that scale globally and want your work to impact millions of legal professionals worldwide, this is your opportunity to be part of an extraordinary team that’s elevating the craft of law.

This position can be based in Austin, Boston, Chicago, Denver, New Jersey, New York City, Philadelphia, Raleigh, or London. Candidates should reside within reasonable commuting distance, as the role requires on‑site presence at least three days per week. This hybrid approach enables us to build a collaborative and innovative work environment while maintaining the flexibility that supports both productivity and work‑life balance.

As a Senior Director, Product Management at Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. You will have the opportunity to work with cutting‑edge tools and collaborate with industry experts to deliver solutions that make a real difference in the legal profession. The Senior Director, Product for Firm Intelligence Platform is responsible for setting and executing the product strategy across Litera’s Firm Intelligence portfolio—bringing together marketing and business development intelligence, finance and performance insights, knowledge management, CRM adjacent capabilities, and data platforms into a coherent, scalable offering for law firms globally.

• Define and own the long‑term product vision and strategy for Litera’s Firm Intelligence portfolio.
• Translate firm level business needs into a clear, prioritized roadmap aligned with Litera’s platform direction.
• Drive platform thinking across products, ensuring consistency, scalability, and integration across workflows.
• Leverage AI and data capabilities to deliver meaningful insights rather than raw reporting.
• Balance near‑term customer value with long‑term architectural and platform investments.

• Bring deep understanding of how law firms operate across marketing and business development, finance, knowledge management, CRM, and matter‑centric workflows.
• Understand how law firms evaluate, buy, implement, and adopt software, including procurement dynamics and change management.
• Act as a trusted product advisor to law firm partners, BD leaders, finance directors, CIOs, and KM teams.
• Translate firm strategy, competitive pressures, and regulatory or compliance needs into product direction.

• Serve as the voice of the customer within the product organization.
• Engage directly with customers to validate problems, test concepts, and refine solutions.
• Build strong relationships with key enterprise clients and strategic partners.
• Represent the Firm Intelligence portfolio in customer briefings, roadmap discussions, and industry forums.

• Partner closely with product marketing, sales, customer success, and professional services to shape go‑to‑market strategies.
• Influence packaging, positioning, and pricing decisions for Firm Intelligence offerings.
• Support sales and account teams with clear product narratives and value articulation.
• Monitor market trends and competitive landscape to inform product decisions.

• Lead and develop a team of product managers across the Firm Intelligence portfolio.
• Foster strong collaboration with engineering, design, data, and AI teams.
• Ensure high quality delivery through clear priorities, strong execution discipline, and customer validation.
• Remove obstacles and resolve cross‑team dependencies to…