Parts Procurement Coordinator

Job Description Summary

Parts Procurement Coordinator is an integral part of growing the parts and service business by providing capacity to the service team. This individual will work synergistically with the service team and parts sales team to serve our customers. Handle all aspects of procuring parts for our service contracts, to include communication with the site and engineers as set by the service team.

• Transact in a high-pace, high-trust environment with individual and team goals.
• Develop and maintain customer relationships by providing fast, thorough quotes while anticipating their needs.
• Independently and strategically manage incoming part requests, quoting, sourcing, purchasing and follow up.
• Partner with shipping and service departments to manage turn-key options for parts sales, shipping and installation.
• Provide an extraordinary customer experience.
• Develop strong team relationships within the Parts Team and as a Block Imaging Team Member.
• Receive and manage parts requests calls from customers.
• Locate parts from inventory or outside sources.
• Negotiate parts costs with suppliers.
• Develop creative solutions to resolve problems.
• Initiate follow up calls to ensure customer satisfaction and develop relationships.
• Working respectfully, cooperatively, and professionally with others in the best interest of the company.
• Handling any other duties as assigned.

• Ability to set and meet goals, meet deadlines, and organize work to be completed in a timely manner
• Solve problems using initiative and critical thinking skills
• Ability to work on concurrent projects and ensure timelines are met
• Capable of building positive working relationships with team members, customers and vendors
• Ability to be flexible and resolve situations with confidence and mature leadership
• Team player who will foster communication among teams and share

Exhibit the Block Core Values of Growth, Integrity, Together, and Honor. Make choices that contribute to the development and reinforcement of the core values.

• Education
  :
  Bachelor’s Degree or equivalent required. Purchasing, Finance, Supply Chain, Project Management, General Business, or Management preferred.
• Experience
  : 3 - 5 years of procurement experience preferred.

This position requires only self‑supervision.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you have any questions, please contact Human Resources.

• Physical activity that requires often bending, stooping, reaching, climbing, kneeling and/or twisting.
• Physical activity that sometimes involves pushing and/or pulling over 25 lbs. but not more than 75 lbs.
• Physical activity that sometimes involves lifting over 25 lbs. but not more than 75 lbs.
• Physical activity that requires keyboarding, sitting, phone work and filing.

N/A

Temperature, noise level, whether the job is inside or outside, and other factors that will affect the person’s working conditions while performing the job.

• Physical activity that sometimes requires exposure to loud noises that do not require ear plugs.
• Physical activity that often requires exposure to machinery.
• Physical activity that sometimes requires exposure to hazardous materials (MSDS available).

We bring our mission—People Matter— to life through the care and benefits we offer our team.

• Health, Vision, Dental & More: We provide competitive insurance options, including medical, dental, and vision coverage. Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) offered as both tax‑advantaged accounts designed to help individuals save and pay for qualified medical expenses
• Paid Time Off: Full‑time team members accrue 19 days Paid Time Off (PTO) per year, with accrual starting from their first day of employment. In addition, team members receive two “People Matter” days…