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Field Service Advocate: Member & Provider

Job in Holtsville, Suffolk County, New York, 00501, USA
Listing for: HealthFirst
Full Time position
Listed on 2026-10-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Spanish Customer Service, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 66000 USD Yearly USD 42000.00 66000.00 YEAR
Job Description & How to Apply Below
Position: Field Service Advocate: Member & Provider Support

Healthfirst seeks a Field Service Agent to engage members and providers in person, by phone, and via omni-channel channels. You will address eligibility, benefits, claims inquiries, and escalations while educating clients and supporting member retention.

Qualified candidates have a HS diploma, strong customer service experience, and the ability to handle multiple priorities in a fast-paced environment. Bilingual English/Spanish is a plus, with HIPAA compliance expected.

We are currently recruiting a Field Service Advocate:
Member & Provider Support for our team in Holtsville, NY, United States.

Step into the Field Service Advocate:
Member & Provider Support role at Health First in Holtsville, NY, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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