Operational Support Manager

446839 Operational Support Manager

Maritime and Coastguard Agency

Apply before 11:55 pm on Thursday 19th February 2026

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Location:

Aberdeen, Belfast, Bridlington, Dover, Falmouth, Fareham, Holyhead, Lerwick, Milford Haven, Stornoway (Hybrid)

💷 Salary: £30,485 - A Civil Service Pension with an employer contribution of 28.97%

🕘️ Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time

🏆️ Available Positions: 1

In this role you will provide effective and efficient administrative support to HM Coastguard Operations to ensure a high level of customer service is given to both internal and external stakeholders.

HM Coastguard (HMCG) is the operational arm of the Maritime and Coastguard Agency (MCA) with responsibility for 6 key missions - Search and Rescue, Pollution Response, Vessel Traffic Management, Maritime Safety, Maritime Security and Emergency and Disaster management.

• Ensuring appropriate Operational Support resource is allocated for the administrative support for national functions.
• Providing resource for full executive secretariat functions and managing administrative tasks for HMCG management operational meetings and working groups as required.
• Management of the HMCG uniform ordering process.
• Providing Operational Support resource to HMCG Operations.
• Management and administration of team email inboxes.
• Line management activities of the reporting officers including conducting performance management reviews, staff welfare, leave and absence requests and authorisation of staff travel and expenses.
• You will line manage 5-7 direct reports

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a great work-life balance.

To be successful in this role you will need to have the following experience:

• Experienced in line‑managing a remote team, ensuring clarity, support and consistent performance.
• Highly organised and detail‑focused, able to provide clear, timely and accurate secretariat support to enable effective governance and decision‑making.
• A strong team player with clear written and verbal communication skills, able to build positive working relationships.
• Accurate and flexible, able to manage a busy and varied workload and work effectively with limited supervision.

👉 Read the full description and apply here: (Use the "Apply for this Job" box below)./3ZYdCjG

This Final date to receive applications at 23:55 on Thursday 19th February 2026