Commercial Manager

Key Responsibilities:

Driving the growth and profitability of the business by identifying, developing and securing new commercial opportunities across road, sea, air, courier freight, warehousing and customs services. Developing and converting new business opportunities, target markets and customer relationships, while identifying opportunities to expand and enhance services provided to existing clients. Working collaboratively with operational teams to ensure effective account management and delivery of a high-quality, tailored service to customers, supporting long-term retention and growth.

Managing commercial performance by ensuring appropriate pricing strategies, clear profit margins and maximum profitability across all accounts and opportunities. Building and maintaining strong customer relationships through regular engagement, including attending customer meetings, site visits and industry events where appropriate.

What We Offer Negotiable salary depending on experience. Commission scheme Company mobile phone Car allowance or Company Car 25 days holiday, plus Bank and Public Holidays Contributory pension scheme Contributory private healthcare Long service reward scheme Referral bonus scheme Members Assistant Programme Contributory pension scheme A very sociable and friendly environment (we don’t take life too seriously and want the best out of everyone!)

What you’ll bring:
Previous experience in a commercial, business development or sales role within a freight forwarding or logistics organisation is essential, with a proven track record of driving revenue growth and developing profitable business across Air, Sea and/or Road freight services. Strong resilience and positivity particularly in challenging situations Outstanding customer service skills Strong negotiation skills The ability to develop and build strong and personable relationships over the phone and in person with a broad range of individuals The ability to work in a fast-paced environment and be a strong team player The ability to keep self-motivated High attention to detail Accountability to yourself and others Analytical and ambitious High IT literacy skills