Port Service Operative

Location: Holyhead

Contract: Permanent Part time

Salary: £23,741

At Stena Line, we’re not just transforming the shipping industry—we’re leading the way toward a sustainable future by connecting Europe. Become part of our close‑knit, supportive team where challenges are met with collaboration, and every day is an opportunity to grow. The journey begins with us, and it begins with you.

As a vital member of our Port Operations Team, your primary focus will be operating Tug Masters to safely and efficiently move unaccompanied freight. This crucial role ensures the smooth flow of port operations, supporting vessel arrivals and departures with precision. Beyond Tug Driving, you’ll also assist with safely mooring vessels, coordinating the loading and unloading of freight and vehicles, and facilitating passenger transportation as needed.

If you’re ready to contribute to a dynamic team and take on a hands‑on role where Tug Driving is at the forefront, we’d love to have you on board!

• Operate Tug Masters as the primary focus of the role, ensuring the safe and efficient movement of unaccompanied freight.
• Uphold the Stena Line brand by demonstrating our core values of being welcoming, caring, and reliable.
• Provide top‑level customer service in line with our standards at Ports and Terminals.
• Assist with the loading and unloading of freight and vehicles during vessel arrivals and departures.
• Safely marshal freight and passenger vehicles for smooth embarkation and disembarkation.
• Contribute to fostering a positive safety culture and psychological safety within the team.
• Support mooring operations, marshalling, and the operation of linkspans and ramps.
• Maintain and care for equipment, facilities, and tools, ensuring any faults are reported.
• Carry out additional tasks as required to meet local operational needs.

As a key member of the Port Operations team, you’ll be responsible for ensuring the safe and timely mooring of vessels during arrivals and departures. Your primary role will be to assist with the smooth and efficient transportation of passengers and vehicles to and from the vessels, while delivering exceptional customer service to ensure a pleasant experience for all our guests.

• Concessionary travel on any route on the Irish Sea/North Sea
• 75% Discounts on UK Rail travel
• Company pension & life assurance scheme
• Discounts on gym memberships, digital fitness subscriptions and equipment
• Wellbeing cash plan where you claim back your expenses for dental, eyesight testing, health screening and much more
• Enhanced Maternity and Paternity pay
• Cycle to work scheme
• Employee Assistance Programme
• Continuous training, coaching and development within a helpful and encouraging environment with progression opportunities

At Stena Line, your personality is just as important as your skills. You’ll need to be flexible, adaptable, and dependable. Are you a proactive team player who thrives under pressure? Do you have the willingness to learn and adapt to new vehicles or skills when needed?

• Hold a full UK driving licence.
• Experience driving large vehicles is preferred but not essential.
• Need to be flexible due to the nature of the role.
• Possess a fantastic can‑do attitude.
• Willingness to work outdoors in all weather conditions.

This is a permanent part‑time position working 28 hours a week based in Holyhead within our Ports and Terminals department.

We embrace equality, diversity and inclusion – and welcome all applicants. We are committed to maintaining and developing a sustainable working environment, free from harassment, that gives equal opportunities to everyone.