Production Operator ; Holyoke

At Wikoff Color Corporation, we’re proud to be employee-owned
, which means every team member has a stake in our success. We believe in building a workplace where people feel valued, empowered, and invested in the future.

We are seeking a detail-oriented and results-driven Billing and Payables Coordinator to join our team. This role is responsible for ensuring the timely and accurate execution of all billing functions for the various Wikoff locations.

Ideally a person with good problem solving and great communication skills that can work well with different personalities to achieve a common goal.

Duties & Responsibilities

• Billing Management: Receive and review all billing that is submitted to Corporate ensuring the billing is accurate and complete.
• Invoice Distribution: Process and distribute Invoices via an online billing app, email, or mail.
• Timeliness and Organization of Billing: Maintain accurate accountability of open billing batches by location ensuring all billing batches are processed timely, issues are resolved quickly and accounted for.
• Branch Assistance: Assist branches with credits and other billing issues.
• Monthly Allocations: Monthly allocations and debit memos to assist in keeping our sales presentations accurate.
• Rebate Calculation: Assist with calculating and processing month end rebates, asset recoveries and allocations for select customers.
• Invoice Provision: Provide invoice copies as needed by branches and customers.
• Processing Payments: Process incoming credit card payments using a third-party processing solution.
• Reporting: Maintaining and distributing the Daily Invoicing Report.
• Accounts Payable: Assist in processing accounts payable and payment distribution as needed.
• Other responsibilities and duties as necessary assigned by your supervisor.

• Minimum of 3 years of experience of Billing, Accounts Receivable, or Accounts Payables.
• Associate’s degree or higher in Accounting, Business, or Finance is a plus

• Proficiency in financial software, ERP systems, and Microsoft Office Suite (Excel, Outlook).
• Strong verbal and written communication skills.
• Excellent negotiation and problem-solving abilities.
• Highly organized with exceptional attention to detail.

• Excellent verbal and written communication skills.
• Experience with B2B collections.
• Organizational and prioritization skills.
• Ability to maintain professionalism in stressful situations.
• Familiarity with collection techniques and relevant laws, such as the Fair Debt Collection Practices Act (FDCPA).

Working Conditions:

• Sitting for extended periods
• Extensive use of computer
• Ability to lift up to 25 lbs

Supervisory Responsibilities:

• None

Health and Safety Responsibilities:

• Must work in accordance with Health and Safety regulations, Company Rules, Plant Rules, policies and procedures.
• Must use or wear equipment, protective devices, or certain clothing as required by the company.

Benefits:

• Competitive pay
• Profit sharing retirement benefits
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k)
• Employee Stock Ownership
• Career development and training opportunities
• Clean, safe, and team-oriented work environment

This position contributes to the overall health and success of our company. Additionally, this position promotes a safe work environment by complying with the defined safety rules and regulations at all times.