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Customer Service Rep HelpDesk/Support Bilingual Customer Success Mgr./ CSM

Customer Service & Solutions Specialist

Job in Holyoke, Hampden County, Massachusetts, 01040, USA
Listing for: BlackHawk Industrial
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading industrial solutions provider in Holyoke, MA, is seeking a Customer Service Representative. This role is vital for handling customer accounts and requires excellent communication skills and critical thinking. Responsibilities include processing orders, analyzing customer needs, and coordinating with suppliers. Ideal candidates should have a high school diploma and some experience in customer service or inside sales. The position offers full-time employment with comprehensive benefits and an entry-level entry point.
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