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Case Manager

Job in Holyoke, Hampden County, Massachusetts, 01040, USA
Listing for: Center for Human Development
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Community Health, Mental Health
Salary/Wage Range or Industry Benchmark: 20 - 23 USD Hourly USD 20.00 23.00 HOUR
Job Description & How to Apply Below

Overview

Center for Human Development (CHD) is seeking a Case Manager for our Holyoke outpatient clinic. The Case Manager provides outreach and support services to clients with psychiatric or substance use disorder diagnoses to enable them to utilize clinical treatment services and other supports. The Case Manager assists clients to attain his/her clinical treatment plan goals in outpatient and other levels of care and works to mitigate barriers to success.

Responsibilities
  • Provide service coordination and linkages to the community.
  • Provide outreach services to clients, delivering mobile services in a number of community or institutional settings including inpatient units, homes, day programs, etc.
  • Assist clients in obtaining benefits, housing and health care as needed.
  • Provide crisis support and participate in the development, revision and utilization of crisis prevention and/or safety plans.
  • Encourage and facilitate utilization of clients’ natural support systems as well as recovery-oriented, peer support and self-help support and services.
  • Will assist in data collection and tracking for grant evaluation.
Qualifications
  • Bachelor’s degree from an accredited educational institution in the Human Service field; ability to pass certification for CPR, First Aid
  • Valid driver’s license; reliable transportation for business use
  • Ability to counsel and support clients with psychiatric and/or substance use disorder diagnoses
  • Demonstrated knowledge of trauma-informed care
  • Lived experience relative to psychiatric and/or substance use disorder preferred
  • Bilingual encouraged to apply:
    Spanish/English
Compensation and Benefits

The pay rate is $20.00/hr - $23.00/hr based on experience.

Take advantage of a phenomenal benefit package that includes dental, health and life insurance, a flexible schedule, paid time off, earned vacation time and paid holidays just to name a few.

About CHD

At Center for Human Development, CHD, Care Finds A Way:

The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences; inclusion is not just a policy — it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.

Connect with our team today!

If this sounds like the right job for you, do not wait — apply today to join our team. We look forward to hearing from you!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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