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Coordinator, Assessment

Job in Holyoke, Hampden County, Massachusetts, 01040, USA
Listing for: Lifepoint Health®
Full Time position
Listed on 2026-01-01
Job specializations:
  • Healthcare
    Mental Health
Job Description & How to Apply Below

About the Role

Join to apply for the Coordinator, Assessment role at Lifepoint Health®.

We are committed to empowering and supporting a diverse workforce that can drive quality, scalability, and significant impact across our hospitals and communities. In this role, you’ll support individuals in our facilities who interface with and provide care to patients and community members. Our programs offer customized rehabilitation tailored to stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation, or orthopedic injury.

Schedule

& Salary

Schedule:

11 P – 7:30 A

Salary Range:
Not disclosed

How You’ll Contribute

Assess needs of walk‑in and telephone callers, schedule initial psychiatric assessments, triage patients to appropriate services, respond to treatment inquiries, and facilitate a smooth transition into the admission process.

Additional Responsibilities
  • Assess walk‑in and phone callers to determine appropriate services or referrals and schedule initial psychiatric assessments for individuals seeking treatment for substance abuse, dual diagnosis, or emotional disorders.
  • Answer inquiry calls regarding treatment and facility services, present treatment options, document calls, and set appointments.
  • Collaborate with business office staff to ensure efficient admission process and refer or triage patients to other treatment sources when appropriate.
  • Provide clerical support to the Care Coordination Manager and team, including data entry into the electronic record system.
  • Maintain an appropriate stock of forms and supplies to support the Care Coordination Department.
  • Check in patient belongings, process consent forms, and coordinate admission paperwork.
  • Schedule assessment appointments, orient patients to units and outpatient programs, assist with discharges, and send documentation to referral sources within required time frames.
What We Offer
  • Comprehensive medical, dental, and vision plans, plus flexible‑spending and health‑saving accounts.
  • Competitive paid time off and extended illness bank package for full‑time employees.
  • Income‑protection programs, such as life, accident, critical‑injury insurance, short‑ and long‑term disability, and identity theft coverage.
  • Tuition reimbursement, loan assistance, and 401(k) matching.
  • Employee assistance program including mental, physical, and financial wellness.
  • Professional development and growth opportunities.
Qualifications & Requirements
  • Education:

    High School Diploma or GED preferred.
EEOC Statement

Valley Springs Behavioral Hospital is an Equal Opportunity Employer. Valley Springs Behavioral Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

About Lifepoint Health

Lifepoint Health is a leader in community‑based care across 29 states, operating 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care.

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