Mental Health Support Specialist

Join to apply for the Mental Health Support Specialist role at Behavioral Health Network, Inc (BHN)

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recently recognized by The Boston Globe as one of the Top 10 Employers in Massachusetts
. We are also proud to be a Certified Great Place to Work
. Since 1938, BHN has provided high-quality, affordable, and culturally responsive behavioral health care to children, adults, and families across the region.

We are seeking a Support Specialist to join our Program for Assertive Community Treatment (PACT), a highly integrated, forensic-focused program that reduces hospitalizations and incarcerations while promoting recovery and wellness in both community and residential settings.

What You’ll Do

As a Support Specialist, you’ll provide compassionate, person-centered services that promote safety, empowerment, and independence for those we serve.

Key Responsibilities Include

• Providing direct services in both community settings and group homes
• Monitoring individuals’ overall health, wellness, and safety
• Supporting independence and decision-making in daily living activities
• Assisting with medication treatment and administration
• Documenting services provided to ensure accountability and compliance
• Delivering crisis intervention when needed to maintain safety and stability

What We Offer

• Mission-Driven Work – Support a forensic-focused population in building healthier, more independent lives
• Career Growth – One-third of BHN’s positions are filled through internal promotions
• Comprehensive Training – Including MAP certification and hands-on experience with an integrated care model
• Inclusive Culture – Work with a team committed to equity, empowerment, and community integration
• Flexible Opportunity – Per diem role providing experience and growth potential within BHN

Who You Are

• High School Diploma or GED (required)
• At least 6 months of human services experience (preferred)
• Commitment to empowerment, human rights, and community integration (required)
• Current MAP Certification (preferred, training provided by BHN)
• Valid driver’s license and reliable, registered, and inspected vehicle for work hours (required)
• Willingness to work with diverse and forensically involved populations

We Hire for Purpose

The PACT program is designed to help individuals achieve their recovery goals while reducing hospitalizations, arrests, and incarcerations. This is a unique opportunity to make a meaningful impact while gaining valuable experience in an innovative forensic-focused model of care.

How to Apply

If you’re ready to make a difference as a Support Specialist, we’d love to hear from you! Click “Apply for Job” or visit www.bhnworks.org to apply today.

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.