HR Generalist

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Full Time 187 High Street, Holyoke, MA, US

10 days ago Requisition

Join our team here at River Valley Counseling Center, Inc.!

We are hiring a Human Resources (HR) Generalist!

At River Valley Counseling Center, Inc. (RVCC), our mission is to improve the health and well-being of every person in our community. We provide expert, compassionate care grounded in honesty, respect, and dignity. Through collaboration, innovation, and education, we inspire hope and empower positive change in those we serve.

We are committed to being responsible stewards of our resources, ensuring efficient and cost-effective care for all.

The HR Generalist supports the Human Resources Department by serving as a resource to candidates and employees, accurately maintaining personnel records, assisting with day-to-day HR functions, and providing secretarial and administrative support. This position represents the front face of the HR Department and participates in career fairs and hiring events. A high level of organization, attention to detail, and professionalism is essential.

Serve as a knowledgeable HR resource for applicants and employees, providing guidance on policies, benefits, onboarding, and personnel matters.

Partner with recruiter and managers on recruitment efforts, including posting jobs, screening applicants, scheduling interviews, and supporting career fairs/events.

Coordinate with recruiter onboarding activities such as background checks, I-9 completion, orientation, personnel file creation, and HRIS updates.

Maintain accurate, confidential employee records and manage personnel changes, internal transfers, and terminations in compliance with policy.

Support benefits administration, including open enrollment, audits of payroll deductions, changes, and responding to employee inquiries.

Assist with leave of absence processes (FMLA, medical, accommodations) and ensure compliance with applicable labor laws and regulations

Provide employee relations support by assisting with investigations, guiding managers, and ensuring adherence to HR policies as needed

Prepare HR reports and ensure compliance with reporting requirements (EEO-1, ACA, OSHA, etc.), while leveraging HRIS data for analysis.

Assist in employee engagement, recognition programs, professional development, and survey administration to foster a positive workplace.

Provide administrative and departmental support, including reception coverage, correspondence, special projects, and initiatives for HR leadership.

Qualifications:

Required:

Education Level: High School Diploma or GED required, Bachelor’s degree in Human Resources, Business, or related field preferred.

Years of experience - Minimum 5 years of progressive Human Resources experience required

Skills/Abilities - Proficiency in HRIS systems (ADP Workforce Now preferred), Microsoft Office Suite, and Google Suite. Excellent organizational skills, strong attention to detail, and the ability to manage multiple priorities. Effective communication skills, both written and verbal. Ability to maintain strict confidentiality. Ability to work within deadlines and handle multiple tasks. Must be able to effectively problem solve and work independently as well as part of a team.

Knowledge of legal and ethical issues pertaining to the profession.

Preferred:

Experience in a healthcare or mental health setting is strongly preferred.

Bilingual (Spanish/English) ability is a plus.

Benefits Overview:

Opportunities for professional development and continuing education

Collaboration with a compassionate, multidisciplinary team

The chance to make a real difference in our communities

Generous time off benefits for eligible positions

Exclusive employee discounts

Excellent and competitive insurance including health, vision, dental and pet insurance