Assistant Plant Manager; Deputy Leader Wastewater Facility

Assistant Plant Manager (Deputy Leader) – Wastewater Facility

Location: Holyoke, Massachusetts

Job Category: Operations & Maintenance

Contract Type: Standard

Pay Range: $110,000 – $120,000 per year

Benefits: Paid time off, health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering, employer‑sponsored 401(k) plan, and more. Union employees’ benefits are governed by the collective bargaining agreement.

Company

Description:

Veolia in North America is the top‑ranked environmental company in the United States for three consecutive years and the country’s largest private water operator and technology provider, as well as a hazardous waste and pollution treatment leader. Veolia offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting, and resource recovery.

Veolia helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

In the role of Deputy Site Leader, the successful candidate will assist the Site Leader in managing daily operations, ensuring that all activities align with organizational goals and operational standards. The Deputy will support the Site Leader in addressing operational challenges, providing hands‑on assistance and contributing to quick, effective solutions. The Deputy will help relay site goals, procedures, and updates to team members, ensuring clear and consistent communication throughout the site.

They will foster a positive and collaborative work environment by supporting team members, helping to resolve any issues, and promoting teamwork. Flexibly managing various responsibilities, stepping in to handle tasks as needed and adapting to the changing needs of the site, the Deputy will assist in maintaining high standards of safety, quality, and efficiency, working closely with the Site Leader to implement process improvements.

They will serve as a secondary leader, stepping in to lead site operations in the absence of the Site Leader, ensuring continuity of operations.

• Foster teamwork and collaboration, ensuring that communication flows smoothly across all team members and that site goals are met.
• Support the Site Leader in managing team performance, helping to identify areas for improvement and offering coaching as needed.
• Demonstrate strong interpersonal and communication skills to liaise with the Site Leader, staff, and external stakeholders.
• Provide support in client communications and be capable of stepping into client‑facing roles when necessary.
• Assist the Site Leader in promoting a safety‑first culture and conducting regular safety checks or audits.
• Help mentor junior team members, providing guidance and support for skill development and performance improvement.
• Show a desire to grow into a future leadership role, with a focus on developing both operational and leadership skills.
• People Management:
  • Promote a positive work culture.
  • Manage resources effectively.
  • Communicate business initiatives and goals to team members.
  • Evaluate and mentor the team.
  • Typically supervise less than 10 FTEs.
• Safety Management:
  • Implement and enforce comprehensive safety protocols, procedures, and best practices at the operational level.
  • Conduct regular safety training and awareness programs for all site personnel.
  • Continuously monitor and report on safety performance metrics, including incident rates and near‑misses, to drive improvement.
• Compliance Oversight:
  • Oversee contract execution for the site.
  • Ensure adherence to established environmental, health, safety, operating, maintenance, and emergency response procedures.
• Operational Reliability:
  • Monitor project delivery performance.
  • Maintain high standards of quality and consistent results.
  • Coordinate problem resolution and manage conflicting priorities.
• Customer Relations:
  • Build and maintain strong, trust‑based relationships with site‑level customers and stakeholders.
  • Respond to customer inquiries,…