Project Manager, Operations Management, Project & Program Management

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Regular Full time Holyoke, MA, US

2 days ago Requisition

Salary Range: $65,000.00 To $80,000.00 Annually

Welcome to Peoples Bank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitment to operating in the best interest of our customers is matched by our dedication to fostering an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates.

Our award-winning culture has earned us recognition as Best Place to Work and Best Local Bank. Join our team of dedicated and innovative individuals and be a part of our dynamic, successful organization. Let's make a difference together!

Summary:

The Project Manager is responsible for planning, coordinating, and executing projects that align with the organization’s strategic objectives. This role ensures projects are delivered on time, within scope, and within budget by applying a structured project management framework across the full project lifecycle. The Project Manager manages projects of moderate complexity—including systems, technology, regulatory, and process improvement initiatives—while overseeing timelines, resources, risks, and quality outcomes.

This position works closely with internal teams, stakeholders, and external partners to drive project progress, communicate status updates, and resolve issues. A strong sense of ownership, accountability, and customer focus is essential, as is the ability to manage competing priorities and adapt to changing project needs. The Project Manager operates under the guidance of department leadership and contributes to continuous improvement by identifying efficiencies and incorporating industry best practices.

Essential Duties and Responsibilities:

• Ensure that all projects are delivered on time, within scope and within budget
• Drives the project forward throughout the project management lifecycle.
• Maintain project documentation, including, but not limited to, system configuration, evaluation score cards, business case, charter, requirements, project plans, training plans, data mapping, system mapping, workflow mapping, communication plan, test plans, test scenarios and testing results, risk assessments, authorizations and proposed procedures.
• Develop, monitor and report on budgetary objectives and make adjustments to project constraints based on financial analysis.
• Proactively upscale anticipated project delays, budget issues and other potential threats to project.
• Provide executive summaries of project status to Project Sponsor and/or other key stakeholders at scheduled intervals and significant milestones.
• Lead and direct the work of others by assigning roles and delegating responsibilities to team members and monitor for completion within set deadlines.
• Ensure successful project transition and closure responsibilities are completed and accepted by project team.
• Research project management industry and technology trends.
• Organize periodic celebratory events for project teams at significant milestones or closure.
• Attend conferences and training as required to maintain proficiency.
• Completes all yearly compliance training and testing and complies with bank, federal, and state regulations. Complies with Bank Policies and Procedures. Adheres to departmental and bank-wide service standards.

Education and/or

Experience:

• Bachelor’s degree (B.A.) from four-year College or university;
• OR one to two years related experience and/or…