Geek Squad Installation Helper

Overview

As a Geek Squad Installation Helper, you’ll travel from your Best Buy store to clients’ homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You’ll provide our clients with service that exceeds their expectations by handling appointments with care, asking the right questions to enhance their experience and providing prompt follow‑up on recommendations. This role, known internally as a Cadet, is a great opportunity to build a career with Geek Squad by learning about our products and services.

It offers the chance to increase skills through training and on-the-job experience.

• Perform a variety of duties for clients in their homes, including delivery, installation and networking, with a primary focus on home theater technology
• Maintain contact with clients to reveal diagnostic discoveries and make recommendations for protecting their devices
• Help manage inventory and vehicle maintenance
• Provide feedback and training to store teams and assist with in‑store repairs
• Experience actively using and learning about consumer electronics
• Ability to work successfully as part of a team
• Ability to prioritize and multi‑task in a fast‑paced environment
• Ability to work a flexible schedule, including holidays, nights and weekends
• Must be at least 21 years old
• Must have a current, valid driver’s license
• Must have no more than two moving violations and/or at‑fault accidents within the past three years
• Must have no DUI/DWI or reckless driving violations in the past three years
• Ability to lift 75 pounds with or without reasonable accommodation and up to 150 pounds with help

• 6 months of consumer electronics experience (sales, operations or technology services)

• Competitive pay
• Financial savings and retirement resources
• Support for your physical and mental well‑being

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.

We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Final date to receive applications:
Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Auto Req.  

Location Number 000418 Holyoke MA Store

Address 50 Holyoke St

City Holyoke

State Massachusetts

Pay Range $15.04 - $21.76 /hr

Best Buy offers a range of benefits to support your overall well‑being, as outlined in the Benefits Guide. Eligibility may vary.