Customer Account Representative

Join to apply for the Customer Account Representative role at Rent‑A‑Center

Hourly rate: $18.05 – $19.55 per hour

• Paid Time Off and Sunday Off – Store closed on Sundays
• Full‑time employment with a consistent schedule
• Weekly pay across the company
• Award‑winning culture with advancement opportunities
• Medical, dental, vision, life and supplemental life insurance; short‑term and long‑term disability; flexible spending accounts; 401(k) with company match; paid time off; legal insurance; identity theft protection; health savings account; hospital indemnity; critical illness; accident insurance; limited purpose plan

• Provide friendly, top‑notch customer experiences through “white glove” service with a servant’s heart in stores and customers’ homes; obtain new rental orders when needed on the sales floor and over the phone.
• Deliver orders and pick‑ups: load, unload, install products safely and compliant with handling and transportation procedures; keep vehicles clean and properly maintained.
• Merchandising: maintain an inviting store; refurbish merchandise to like‑new condition; keep showroom dusted, vacuumed and organized.

• High school diploma or equivalent.
• Minimum age 18 years.
• Valid state driver's license and good driving record – you will drive company vehicles.
• Ability to lift and move furniture, electronics and appliances.
• Great communication and customer service skills.

• Seeking more than a job— a career.
• Desire to improve customers’ lives.
• Hunger to learn the business.
• Grit and determination.

The physical demands described here are representative of those that must be met by a coworker to successfully perform the essential functions of this job. The job requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The coworker must frequently lift and/or move heavy items and merchandise. All coworkers are expected to adhere to all company safety guidelines while meeting the physical demands of the job.

This is a full‑time position; hours/days of work are Monday through Saturday with store open to close hours. Sundays off plus one other weekday off. Schedules and hours per week and overtime work may change throughout the year as dictated by management and business needs.

Rent‑A‑Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.