Retail Customer Experience Specialist
Listed on 2026-10-06
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Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail Support, Merchandising
Macy's is seeking a Customer Experience Colleague to create personalized shopping experiences for customers across in-store and online channels. You will engage with shoppers, drive cross-category sales, and use digital tools to enhance the journey.
Collaborating with peers, store leaders, and brand partners, you will support floor readiness, event execution, merchandise setup, and opening/closing procedures while delivering high-caliber service with a positive attitude.
We are currently recruiting a Retail Customer Experience Specialist for our team in Holyoke, MA, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Retail Customer Experience Specialist role in the description above.
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