Senior Family Partner | CSA Holyoke

Job Category: Operations
-Community Service

Requisition Number: SENIO
003233

• Posted :
  January 14, 2026
• Full-Time

Showing 1 location

CSA Holyoke
80 Commercial Street
Holyoke, MA 01040, USA

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission.

There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement

Salary: $52,000.00 to $58,000.00 Annually

Additional Benefits:

• Culturally Diverse population
• Clinical Licensing Support

$500 Sign on Bonus!

Job Title: Senior Family Partner

Work Location: Holyoke, MA

Bilingual Candidates Encouraged to Apply

* EOE M/F/D/V

* Union/Non-Union

Provide leadership for their portion of the Agency’s Children’s Behavioral Health Initiative, whose mission is to strengthen, expand and integrate a comprehensive system of community- based, culturally competent behavioral health and complementary services for children with serious emotional and behavioral health needs, along with their families. She/he is accountable to the Program Director FP. The Senior Family Partner typically supervises 3-6 Family Partners, as well as liaises with the Senior Care Coordinator and other team members to achieve program objectives.

• Supervises 3-6 Family Partners, as well as liaises with the Senior Care Coordinator Manager and other team members to achieve program objectives.
• Ensures each FP position is staffed appropriately and the teams operate per guidelines and achieve agreed to family caseloads and hours of service contact, per week per family.
• The SFP may support FPs by meeting with families as necessary to resolve issues and provide support.
• Role models and coaches the values and principles of the wraparound process.
• Assists Supervisors provides support, feedback and problem solving to Family Partners.
• Supervisory responsibilities and taken cases
• Caseload 3-6 clients
• In conjunction with the Supervisors, instructs new and existing staff regarding Specialized CSA requirements.
• Participate in and oversee aspects of grants and other agency indicatives
• Provides coaching for staff individually and at Care Planning Team (CPT) meetings.
• Interfaces with subcontractors as necessary.
• Helps plan and conduct team meetings and trainings.
• Ensures support and crisis/emergency services for the youth/family.
• Expected to do face‑face contacts and phone contacts during working hours.

• Currently employed as a Family Partner at Gandara for a minimum of one (1) year.
• Bachelor’s degree or associates degree in a human services field (preferred) and one year of experience working with the target population or high school diploma or GED and a minimum of two (2) years’ experience working with children/adolescents/transitioning youth.
• Experience as a caregiver of youth with special needs, and preferably a youth with mental health issues;
• Experience with children and youth, strength‑based, family centered and child focused services;
• Experience in navigating any of the child and family‑serving systems and teaching family members who are involved with the child and family serving systems;
• Ability to work effectively with diverse populations and community agencies:
  School Dept., DYS, Juvenile Court, etc.
• Understanding/willingness to be part of a Program that supports youth and families 24 hours per day, 365 days a year.
• Must have a driver’s license and availability of vehicle to support Program needs.

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.