Geriatric Support Service Coordinator Access Care Partners Access Care Partners

Job post summary

Date posted:

February 27, 2026

Pay:$24.00 – $26.00 per hour

Pay Rate: $24–$26/hour

Location:

Holyoke, MA

Schedule:

Full-time, 35 hours/week | Hybrid after 6-month probationary period (up to 2 days remote)

Are you passionate about making a difference in the lives of older adults? Join Access Care Partnersas aGeriatric Support Service Coordinator (GSSC) and become an essential part of an interdisciplinary older adult care team dedicated to improving lives and supporting independence.

BILINGUAL SPANISH/ENGLISH strongly preferred

• Serve as a vital member of the Primary Care Team (PCT) alongside physicians, RNs, and other care providers
• Conduct assessments to determine eligibility and needs for long-term care services
• Develop individualized, community-based care plans to support health and independence
• Coordinate and authorize services such as home-delivered meals, transportation, and housing support
• Track transitions of care and update service plans accordingly
• Monitor service quality and intervene when necessary to ensure the best outcomes
• Maintain accurate and timely records in the Centralized Enrollee Record system
• Advocate for elders’ needs and identify gaps in available services
• Collaborate with institutional and community providers to maximize resources

• Bachelor’s degree in a relevant social service field (required)
• Experience or strong interest in elder/human services if degree is in a different field
• Strong organizational, communication, and documentation skills
• Ability to learn and work across multiple database systems
• Knowledge of or willingness to learn federal/state elder service regulations
• Ability to prioritize, work independently, and manage sensitive information
• Experience working with diverse populations and personality types

• Valid driver’s license and access to a registered and inspected vehicle
• Ability to conduct in-person assessments
• Satisfactory background check including CORI, SORI, SAMs, OFAC, OIG, and more
• Willingness to travel locally as part of your daily responsibilities
• Comfortable working in a dynamic, evolving care environment

At Access Care Partners, we’re committed to supporting our staff as they support the community. You’ll find a collaborative, mission-driven environment where your work truly matters. We offer:

• Meaningful work that directly impacts the lives of older adults
• Supportive team and leadership
• Opportunities for professional growth and ongoing training
• A chance to be part of a respected and growing organization

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Retirement plan
• Vision insurance

Job Type: Full-time

Work Location:

Hybrid remote in Holyoke, MA 01040

Access Care Partners is an equal opportunity employer. We believe diverse voices strengthen our work—and we welcome yours.