Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

We are seeking an organised and reliable Administration Support person to join our Social Care Department.

The successful candidate will provide administrative support to Registered Managers, Deputies and Residential Group Leaders, assisting with the smooth running of our services.

• Process, record and maintain Incident Reports and related documentation.
• Maintain accurate, secure and confidential service user records.
• Provide general typing, filing, data entry and database support.
• Prepare reports and provide information requested by RQIA, Trusts and other stakeholders.
• Attend meetings, take notes and prepare minutes.
• Assist with correspondence between managers, staff, regulatory bodies and relevant stakeholders.
• Provide reception cover, answer telephone calls, deal with queries and take accurate messages.
• Meet and greet visitors and staff and provide hospitality when required.
• Retrieve and maintain information and produce reports from existing databases.
• Undertake other administrative duties as required by the Senior Management Team.

You will be organised, efficient, professional and approachable, with excellent attention to detail and communication skills. You must be able to work in accordance with organisational procedures and regulatory requirements and understand the importance of confidentiality when handling sensitive information.

Essential

• Previous administrative experience, ideally within a Social Care or similar environment
• Excellent and effective communication skills
• Enhanced Access NI will be required