Thrift Store Clerk

Description

Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Title:

Thrift Store Clerk/Sorter
Department:
Homer Thrift Store

Reports To:

Store Manage
FLSA Status:
Part-Time, 29 hours/week;
Non-Exempt

The Thrift Store Clerk/Sorter is responsible for handling cash, making change, operating cash register, and charge card machines while maintaining accuracy. When not attending to cashier responsibilities, time will be spent in the warehouse separating and sorting all donated material, pricing inventory, and restocking merchandise as required and directed. This role will serve as a brand ambassador for The Salvation Army.

• Ability to carry out oral and written instructions with a minimum of supervision.
• Some knowledge of inventory control, retail sales, and loss prevention.
• Ability to operate a cash register, credit card machines, and handle monetary transactions.
• Skill in maintaining excellent customer service by giving prompt and courteous assistance to customers.
• Demonstrated communication and interpersonal skills as well as able to perform basic reading, writing and mathematical skills.
• Able to work/interact effectively with the public, co‑workers, and volunteers of diverse backgrounds and circumstances.
• Able to understand and follow instructions.
• Must be able to demonstrate the highest level of business and client confidentiality.
• Must pass all background checks required by The Salvation Army.
• Minimum one (1) year work experience in any field (sales/retail preferred).
• Have the ability to work well independently and in a detailed, professional, and courteous manner.
• Have the ability to work independently to meet goals set by management.

• Maintain a clean and safe work area.
• Maintain cash register, ring in sales, issue credit slips, and make corrections and/or voids. Accept money, make change, and verify checks and credit cards accurately and efficiently.
• Respond to telephone inquiries in a professional friendly manner.
• Receive and assist in resolving complaints from customers regarding merchandise.
• Provide for excellent customer relations by giving prompt and courteous assistance to customers, ensuring that all merchandise has been properly priced.
• Stock store, including, but not limited to, sorting, hanging, pricing, merchandising, and discarding of non‑usable items. Pull items that are outdated, label and return them back to the warehouse.
• Receive donations and fill out customer donation receipts.
• Attend store staff meetings as required and stay informed of new policies and directives.
• Assist with the loss prevention program, reporting all incidents of loss to the Store Manager in a timely manner.
• Report safety hazards. Assist in the protection of property and building and help to ensure store cleanliness inside and out.
• Maintain strict confidentiality of clients and other program related information.
• Perform other related duties as assigned.

Work is performed in an indoor, store environment. Exposure to extreme temperatures is not a condition of this job. Noise level is generally low.

Speaking, sitting, bending, walking, pushing, pulling, standing, kneeling, stooping, reaching, handling, fingering, climbing, and balancing. Maintain the ability to grasp, push, pull objects such as boxes or furniture, reach overhead, and carry store supplies. Hearing and visual acuity must be within normal limits. Lifting and moving objects weighing up to 50 lbs. Ability to learn and adhere to proper lifting techniques, always wearing a back brace when lifting heavy items.

Maintain the ability to operate a computer, telephone, and similar technologies. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in…