Administrative Assistant - Onsite Community Association

Administrative Assistant - Onsite Community Association

Join to apply for the Administrative Assistant - Onsite Community Association role at Affinity Management Services, LLC
.

Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County for over 15 years. We have grown due to our commitment to creating a first-class living environment for residents and enriching the quality of life in our communities through innovative services. We are looking for individuals to join us on our quest to empower and transform each community we partner with.

Duties of the Administrative Assistant include providing support to managers and employees, assisting in daily office needs and managing the company’s general administrative activities. Responsibilities include meeting arrangements, preparing reports, and maintaining appropriate filing systems.

• Provide excellent customer service to residents within the community by answering and directing phone calls, emails, and other correspondence.
• Address unit owners' inquiries via phone, email, or in person.
• Help process purchases and lease applications.
• Check in clubhouse guests (if applicable).
• Check in vendors who come onto the property.
• Update Owners/Tenants in Directory or any information as needed.
• Ability to access and accurately input information using a computer system.
• Perform tasks assigned by management with excellent verbal, comprehension, listening, and problem-solving skills.
• Maintain a clean and organized workspace and provide general task assistance.
• Courier requests, return and distribute mail.
• Maintain and organize files and records.
• Schedule appointments and meetings.
• Prepare reports, memos, and other documents.
• Assist with event planning and coordination.
• Manage office supplies and inventory.
• Provide support to other staff members as needed.

• Weekend availability required.
• Schedule:
  
  Monday OFF, Tuesday 1 pm–8 pm, Wednesday 12 pm–8 pm, Thursday 8 am–2 pm, Friday 1 pm–8 pm, Saturday 8 am–8 pm, Sunday OFF (total 40 hours).
• Salary: $19 per hour.
• Education/Training/Certifications/Licenses:
  High school diploma/GED equivalent required.
• Skills:
  
  Excellent interpersonal abilities; experience in Property Management, Condo/HOA Law or Real Estate preferred; familiarity with Architectural Modification processing; strong administrative support; hospitality industry experience a plus; confidentiality.
• Time management skills.

• Language:
  Bilingual is desirable.
• Requires a minimum of two years in customer service in hospitality or a similar field.
• Excellent oral and written communication with interpersonal skills.
• Empathy and friendly phone manners; ability to work with computer hardware/software.
• Strong organizational skills and ability to multitask.
• Ability to stand and move throughout the office and perform essential job functions with or without reasonable accommodations.

Affinity Management Services is passionate about community association management. We value knowledge sharing and welcome new team members who enjoy the challenges of community association and property management, including Homeowners Associations, Condominiums, and Apartments.

We lead with the following values:

• Relationship Focus:
  Be Reliable To All | Take Ownership | Work Collaboratively
• Teamwork:
  Commit to Self-Development | Set High Standards | Hold yourself & others accountable
• Professionalism:
  Instill Trust | Be Open & Honest | Be an active listener
• Solutions Driven:
  Get things Done | Achieve Results | Think outside the box
• Celebrate the Wins:
  Praise our Milestones | Highlight Achievements

We provide a comprehensive benefits package, including:

• Fully paid medical insurance
• Voluntary dental, vision, life insurance, and short-term disability
• 401(k) plan after 90 days of employment

Additionally, we offer competitive pay, paid time off, a respectful, caring, and positive working environment, opportunities for growth, and mentoring support to help you achieve your career development aspirations.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Administrative

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