Assistant Manager Bilingual

Our client is seeking an Assistant Manager to join their team in supporting the daily operations of an RV and Mobile Home Community. As an Assistant Manager, you’ll be the steady, customer-focused presence that helps residents and guests feel welcomed, supported, and taken care of—especially during busy peak season. If you enjoy solving problems, staying organized, and juggling multiple priorities while keeping service standards high, this role is built for you.

Job Title: Assistant Manager

Location: Homestead, FL

Pay Range: $19.00 - $21.00

Shift: Monday through Friday, 9:00 AM to 5:30 PM

• Provide outstanding customer service to residents, guests, and prospective tenants through phone, in-person support, and day-to-day interactions.

• Manage RV site and mobile home reservations, ensuring accurate scheduling and smooth coordination.

• Support guest and resident check-in/check-out processes, including self-check-in support during high-volume periods.

• Maintain accurate records, reservations, and resident information to keep operations running reliably.

• Assist with occupancy tracking, site assignments, daily office operations, and professional resolution of guest concerns.

• Previous customer service experience required.

• Bilingual English/Spanish required

• Experience in hospitality, property management, hotels, campgrounds, vacation rentals, or related industries strongly preferred.

• Excellent verbal and written communication skills, including strong phone etiquette and interpersonal skills.

• Ability to multitask, stay organized, and remain dependable in a busy, fast-paced environment.

• Comfort working with computers and learning new software systems; proficiency with Google Docs, Google Sheets, email, and online reservation systems.

• Temp to Perm opportunity

• Opportunity to lead day-to-day operations and directly improve the guest and resident experience.

• Hands-on role that builds strong organization, communication, and problem-solving skills.

• Supportive environment where your reliability and attention to detail make a real difference.

• Seasonal pace that keeps work engaging, with high-volume check-ins during peak periods.

• Clear focus on customer service, community engagement, and professional problem resolution.

• Medical and Prescription Drug Plans

• Dental Plan

• Supplemental Life Insurance

• Short Term Disability Insurance

• 401(k)

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