Assistant Director of Solid Waste
Listed on 2026-01-01
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Management
Operations Manager, Program / Project Manager
The Future Lives Here! Starting in April 2026, the City will join the Florida Retirement System (FRS). This means expanded retirement benefits and stronger financial security for our employees.
General FunctionThis is an executive position which reports to the Director of Solid Waste. An incumbent in this position serves in a senior leadership role to support the Department Director through long-term strategic planning and oversight of the effective delivery of waste collection services to residents. An incumbent in this position must exercise excellent judgment and possess excellent analytical skills with thorough knowledge of overseeing all aspects of solid waste operations.
A key focus of this role is the administration and enforcement of the Solid Waste Franchisee Management Agreement, ensuring service providers comply with contractual, regulatory, environmental, and operational requirements. Assists in directing, planning, and implementing policies and activities of the Department of Solid Waste to ensure seamless operations, achieve objectives, and increase productivity. An incumbent in this classification plays a key role in change management, assists in the formulation and enforcement of policies and procedures affecting the department's service delivery, as well as fiscal administration.
To
Director of Solid Waste
Assistant City Manager
Solid Waste Staff
Essential Duties and Responsibilities- Oversees all commercial and residential services for the Solid Waste Department, including assigned personnel, equipment, and other resources; participates in formulation and monitoring of the budget; responds to and resolves customer complaints; conducts staff meetings to discuss program goals, measure performance and needs, and to provide in-service training.
- Manage franchise hauler operations for compliance with contract terms, service standards, and regulatory requirements.
- Administers franchise agreements, including contract renewals, amendments, and enforcement actions.
- Conducts regular audits and reviews of hauler performance, customer service metrics, and financial reporting. Ensure timely submission of required hauler reports and verify data accuracy.
- Leads negotiations for contract amendments, renewals, penalties, or corrective actions when needed.
- Ensures franchisee operations meet service‑level agreements, environmental standards, and safety protocols.
- Coordination and regulation of franchisees, regulatory bodies, internal departments, and community stakeholders to ensure effective waste collection, diversion, recycling, and disposal services consistent with environmental standards and organizational goals.
- Coordinates solid waste collection for commercial and residential customers; reviews and analyzes commercial or residential collection routes, pick‑up locations, types of services provided, and other data; designs and regularly balances routes for maximum efficiency; analyzes data and establishes new procedures for commercial and bulk service.
- Organizes solid waste transfer station operations for residential customers; ensures compliance with Florida Department of Environmental Protection and other applicable agencies, types of services provided; designs and regularly balances operations for maximum efficiency; analyzes and establishes new procedures for municipal solid waste, hazardous waste, construction debris, and other services.
- Manages commercial and residential recycling program; implements programs designed to heighten business or homeowner awareness and promote recycling; assesses performance of the commercial or residential recycling program.
- Coordinates with Fleet division regarding preventative maintenance and repair of division vehicles and of supporting equipment as needed; monitors use and condition of equipment; prepares replacement plans for maximum efficiency and cost effectiveness.
- Develops departmental policies and procedures; reviews personnel actions for compliance throughout the organization; enforces adherence to the aforementioned.
- Reviewing and creating policies and standard operating procedures (SOP).
- Interprets and implements State…
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