Team Member, Restaurant​/Food Service

Join to apply for the Team Member - 10019 role at Pollo Tropical

Get AI-powered advice on this job and more exclusive features.

Responsible for the completion of a variety of tasks relating to the preparation and service of food to customers, and to the maintenance of a clean and pleasant dining environment.

• Greet and thank customers
• Place customer food and beverage orders through verbal communication and/or automated systems
• Relay customer food and beverage orders from service counter to kitchen operations
• Cook, prepare, package and pour food and beverages in kitchen operations using kitchen equipment such as fryers, open-flamed gas grills, cooking vats, ice machines, food processors
• Stock kitchen and customer service operations with necessary food, beverage, packaging and service materials
• Fill food and beverage orders of customers as part of the coordinated kitchen and customer service operations
• Collect customer payments and return proper change to customers through use of cash register
• Unload deliveries of food, beverage, packaging and serving materials to restaurant
• Clean the interior and exterior of the entire restaurant premises through sweeping, mopping, scrubbing, rinsing and polishing surfaces, and removing litter
• Observe and follow alcoholic beverage laws, when applicable
• Maintain safe public access to the restaurant
• Perform all other duties as assigned by management

An individual must be able to perform each essential duty satisfactorily.

• Respond promptly to requests, orders and instructions
• Communicate with customers and coworkers
• Comprehend and react appropriately to others
• Perform multiple tasks simultaneously
• Adjust to changing assignments
• Maintain productivity, composure and a pleasant attitude under pressure
• Speak English in positions requiring immediate customer contact
• Learn POS Cash Register, Kitchen Screens, Recipes

Regularly required to stand, walk, talk, or hear; frequently use hands to handle or feel, and reach with hands and arms; periodically lift weight from 25 to 50 pounds.

The noise level is moderate to high; the environment has varying conditions by season, day and time of day.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.