Systems Administrator

The Systems Administrator is responsible for maintaining and supporting the university’s core IT systems, with a primary focus on user management, email administration, and automation. This position handles technical service tickets, manages system access within Microsoft 365, Entra , and Active Directory, and ensures secure, efficient operation of the institution’s networked services. The ideal candidate is a skilled Power Shell user with experience managing email flow, certificates, and security technologies such as Windows Defender and Cisco Iron Port.

• Document all issues and maintenance-related activities in the Technology Services ticket management system.
• Install and configure server and storage hardware.
• Manage user accounts, groups, and access provisioning in Microsoft 365, Entra , and Active Directory.
• Monitor and respond to tickets related to account access, system performance, and infrastructure issues.
• Administer and optimize email flow and security, including DKIM, SPF, and DMARC configurations; troubleshoot routing through Windows Defender and Cisco Iron Port.
• Manage certificates for internal and public-facing systems, ensuring timely renewals and secure deployment.
• Develop and maintain Power Shell scripts to automate recurring administrative tasks and streamline workflows.
• Assist with server and storage management, including performance monitoring, backups, and patching.
• Support VMware or other virtualization environments.
• Participate in infrastructure projects and document all maintenance and support activities within the ticket management system.
• Maintain the team’s documentation library, ensuring system records are accurate and updated.
• Follow established change control processes for system upgrades and configuration changes.
• Handle confidential information with discretion and professionalism.
• Provide weekly task and project status reports to the Director of Network Systems and Infrastructure.
• Assist with other projects or tasks as directed by the Director of Network Systems and Infrastructure.

• Bachelor’s degree in Information Technology, Computer Science, or a related field. Candidates who have at least three (3) years of relevant experience in systems administration (Windows or Linux) or network systems will be considered in lieu of a degree.
• Minimum one (1) year of experience in systems administration or network systems support.
• Experience in Windows and/or Linux server administration.
• Hands-on experience managing Microsoft 365, Entra , and Active Directory environments.
• Knowledge of certificate creation, deployment, and renewal processes.
• Demonstrated proficiency in Power Shell scripting for automation and troubleshooting.
• Strong organizational and communication skills.
• Must be able to report to work 5 days per week.
• Must be able to view screens and monitor systems continuously for up to 8 hours per day.
• Must be able to traverse the campus as needed for troubleshooting and network maintenance.
• Must be able to bend, stoop, and lift up to 50 pounds.

• Experience with storage array networks and network-attached storage.
• Experience working in higher education.
• Experience with VMware or other virtualization technologies.
• Experience configuring and monitoring email delivery and security solutions.