Retail Sales Associate, PLB

At Project Lean Nation, every team member is integral, but as an Educator, you hold a special place in our mission. Our goal isn't just to sell; it's to enlighten. We believe that every interaction should leave our clients more informed, empowered, and confident about their health choices. Supported heavily by the Key Lead—the best Educator that ever lived—you amplify our voice, values, and vision in every
conversation.

As the most customer-facing role, you are the heart of the in-store experience. Your key responsibilities include:

Inspire and Inform:

Engage clients with the essence of the PLN mission and the
passion behind our products.

Foster an atmosphere where clients leave enriched, whether they
make a purchase or not.

Empower clients to make informed health decisions by taking
the guesswork out of their meal planning.

Become a beacon of knowledge, enabling customers to educate
others and expand the PLN community.

Store Management:

Bring energy and enthusiasm to our retail floor, creating
memorable experiences for clients.

Manage stock and inventory, ensuring everything is counted,
restocked, and organized.

Prep the store daily, following the guidance of the Key Lead
through the ‘Daily Sheet’.

Oversee stock replenishment in retail refrigerators and ensure
the shake bar is always ready for business.

Maintain product integrity, communicating any concerns to the
leadership team promptly.

Uphold store cleanliness and ensure all opening and closing
duties are completed.

Customer Service:

Handle phone inquiries with professionalism and poise.

Mix and serve our signature shakes to clients.

Efficiently use the Point of Sale system, processing payments and
issuing gift cards.

Customize client plans via our back-end operating system.

Handle inventory deliveries, which may involve lifting boxes
weighing between 10-50 lbs.

Support and Growth:

Work closely with the Key Lead and leadership team, undertaking
additional projects and assignments as directed.

Contribute to a positive team environment by embracing PLN's
core values:
Enthusiasm, Knowledge, Emotional IQ, Influence, and
Discipline.

If you're passionate about health, eager to learn, and ready to make a difference, this role is your opportunity to shine. We are looking for someone who:

Is enthusiastic about promoting health and wellness.

Loves engaging with clients and providing exceptional customer
service.

Enthusiasm:
Brings energy and passion to every client interaction.

Knowledge:
Eager to learn and share expertise about our products and
mission.

Emotional IQ:
Demonstrates empathy and excellent interpersonal skills.

Influence:
Positively impacts clients and encourages them to make
informed health choices.

Discipline:
Maintains high standards in operations and attention to
detail.

Works well under the guidance of the Key Lead and leadership team.

Contributes to a collaborative and supportive workplace culture.

Dive into a role where you're not just selling products but shaping futures. Become an Educator with Project Lean Nation and help redefine the narrative of health and wellness. Every day is an opportunity to make a meaningful impact in our clients' lives.

This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary. This position is with an independently owned and operated franchise location.

The franchisee is the sole employer and is responsible for all hiring and employment decisions.