Apprentice Service and Sales Coordinator

Ready to kick-start your career in business and administration? At AEP Ltd, we're looking for an organised, enthusiastic, and customer-focused individual to join our Service Department as a Business Administration Apprentice.
This is a fantastic opportunity to gain hands-on experience in a busy engineering business while studying towards a Business Administration qualification with Exeter College.

What you'll be doing:
Planning and scheduling engineers' work and service visits
Processing customer enquiries, orders, service paperwork, and quotes
Supporting customers with service bookings, breakdowns, and parts enquiries
Creating job sheets, sales orders, and service documentation
Managing records, scanning, filing, and maintaining accurate customer information
Supporting sales activities, including pneumatic and Infinity product sales
Following up quotations and promoting AEP's products and services to existing customers
Liaising with engineers, suppliers, purchasing, and customers to ensure work is completed efficiently

What we're looking for:

Strong organisational and communication skills
A positive and professional approach to customer service
Good attention to detail and willingness to learn
Confidence using Microsoft Office and computer systems
A team player who can work in a fast-paced environment

What you'll gain:
A Business Administration qualification through Exeter College
Full support and mentoring from experienced colleagues
Real-world business, customer service, sales, and administration experience
The opportunity to develop a long-term career within a growing company
If you're eager to learn, develop new skills, and build a successful career in business administration, we'd love to hear from you.